Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401k plan
Employee Stock Purchase Program
Employee assistance program
Discounts on food and retail items

Job Description

Cracker Barrel is a well-established American restaurant and retail chain that has been delighting customers since 1969. Known for its Southern country theme, Cracker Barrel offers a unique combination of homestyle cooking and an old-fashioned country store that provides an inviting and warm atmosphere. With more than 70,000 team members nationwide, the company has maintained a culture rooted in hospitality, friendliness, and community for over five decades. Cracker Barrel is much more than just a restaurant; it is a place where guests can reconnect, enjoy abundant servings of classic comfort food, and discover unique retail items. The team's enduring commitment to customer satisfaction and a welcoming environment creates an unmatched dining and shopping experience that attracts locals and travelers alike.

The role of a Host at Cracker Barrel is integral to creating memorable experiences for every guest. As the first point of contact, the Host plays a key role in greeting guests warmly, managing the flow of the dining room, and ensuring a smooth and enjoyable visit. This position requires not only a friendly and approachable demeanor but also the ability to remain calm and efficient during busy periods. The Host is responsible for managing the waitlist, keeping guests informed with a smile, and making sure tables are ready for every new group. No prior restaurant experience is necessary because Cracker Barrel offers comprehensive training through its industry-leading PAR program, allowing new employees to grow and thrive right from day one.

Joining Cracker Barrel means becoming part of a culture that values teamwork, positive energy, and a spirit of belonging. Employees enjoy benefits such as competitive pay with weekly disbursements, same-day pay access, and health insurance eligibility from the first day of employment. Both full-time and part-time team members have access to vacation time and an employee assistance program that supports personal and professional well-being. Furthermore, the company provides growth opportunities through training and development programs, a 401k plan with company matching contributions, and an Employee Stock Purchase Program after 90 days. A culture of inclusion is fostered through recognition programs and employee events designed to build connection and community among staff. Additional perks like a 35 percent discount on Cracker Barrel food and retail items and exclusive offers on travel, home, and cell phone services make working here even more rewarding.

This position is ideal for individuals who are passionate about making guests feel welcome the moment they walk through the door, who thrive in team-oriented environments, and who bring a positive and approachable attitude to their work. Cracker Barrel embraces diversity and is an equal opportunity employer, committed to ensuring that all qualified applicants are considered fairly irrespective of race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability, or any other legally protected status. If you want to be part of a company that truly values its people and its guests, Cracker Barrel invites you to apply and start your journey to making memorable moments every day.

Job Requirements

  • Ability to greet guests warmly and maintain composure under pressure
  • effective communication abilities
  • teamwork skills
  • willingness to work flexible hours including weekends and holidays
  • willingness to learn Cracker Barrel’s systems and procedures
  • physical ability to stand and move throughout the shift
  • reliable and punctual work ethic

Job Qualifications

  • High school diploma or equivalent preferred
  • excellent communication and interpersonal skills
  • ability to work effectively in a fast-paced team environment
  • strong organizational skills
  • positive attitude and approachable demeanor
  • willingness to learn and adapt
  • customer service experience is a plus but not required

Job Duties

  • Greet guests with a warm and friendly welcome
  • manage the dining room waitlist efficiently
  • update guests on seating status with a positive attitude
  • ensure tables are cleaned and ready for the next guests
  • coordinate with servers and kitchen staff to maintain smooth service flow
  • support team members in busy periods
  • uphold Cracker Barrel's standards for hospitality and guest experience

Job Criteria

Experience

No experience required


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