Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $15.00 - $15.25
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Work Schedule

Standard Hours
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Benefits

competitive pay
Health Insurance
Vacation Time
Employee assistance program
401k plan with company matching
Employee Stock Purchase Program
Employee Discounts

Job Description

Cracker Barrel is a renowned American chain that has been delighting guests since 1969 with its unique blend of Southern hospitality, comforting home-style food, and distinctive retail offerings. Known for its welcoming atmosphere and a perfect place to gather, Cracker Barrel blends the charm of a country store with a full-service restaurant experience, making it a beloved destination for travelers and locals alike. With a workforce of over 70,000 team members across the nation, Cracker Barrel prides itself on its commitment to creating not only memorable dining experiences but also a culture where employees feel like family. The company’s rich heritage is reflected in every aspect of its operations, from the heartfelt welcomes to the wholesome meals and warm, friendly service, ensuring that everyone who visits is treated like a cherished guest.

In the role of a Host at Cracker Barrel, you become the face of the restaurant by providing warmly welcoming guests and facilitating a smooth and enjoyable dining experience. This position is pivotal in maintaining the flow of the dining room by managing the waitlist, making sure guests are comfortably updated with a smile, and ensuring that each table is impeccably prepared for the next group. The Host role demands a positive, approachable attitude and the ability to stay calm and efficient during busy periods. Whether greeting families, friends, or solo guests, the Host is essential in setting the tone for the entire meal. Cracker Barrel values team-first individuals who bring energy, hospitality, and a genuine desire to make guests feel at home. No prior restaurant experience is required, as comprehensive training programs like PAR provide all the necessary skills to thrive in the role.

Employment at Cracker Barrel offers a supportive environment where employees can grow, receive competitive compensation, and enjoy extensive benefits. Wage compensation ranges from $15.00 to $15.25 per hour, with options for same-day pay access, reflecting the company’s commitment to valuing employees’ time and effort. Part-time and full-time employees alike are eligible for health insurance from day one, along with vacation time and access to employee assistance programs, ensuring holistic support beyond the workday. The company fosters career progression through training, development opportunities, and benefits such as a 401k plan with company matching after 90 days and an employee stock purchase plan, encouraging financial wellness and long-term security. Additional perks include a 35% discount on Cracker Barrel food and retail items and exclusive discounts for employees on various services such as travel and cell phone plans. Cracker Barrel creates an inclusive and welcoming culture where all team members are recognized, supported, and celebrated through events and recognition programs. As an equal opportunity employer, Cracker Barrel is dedicated to diversity, equity, and inclusion in its hiring and employment practices, ensuring equal consideration for all qualified applicants regardless of background or personal characteristics.

Joining Cracker Barrel as a Host means being an integral part of a company that values good work, great people, and meaningful moments. This role not only provides the foundation for a rewarding career in hospitality but also offers the chance to connect with guests and team members in a place that truly feels like home. With comprehensive training, competitive pay, extensive benefits, and a culture centered on belonging and growth, Cracker Barrel invites passionate individuals ready to make a difference and be 'all in good company' to apply today.

Job Requirements

  • Ability to greet and interact warmly with guests
  • Capability to manage waitlists and seating arrangements
  • Good communication skills
  • Ability to maintain calm under pressure
  • Flexibility to work various shifts including weekends and holidays
  • Basic literacy and numeracy skills
  • No prior restaurant experience necessary

Job Qualifications

  • High school diploma or equivalent preferred
  • Strong interpersonal and communication skills
  • Ability to remain calm and professional in busy environments
  • Positive attitude and approachable manner
  • Willingness to learn and grow within the company
  • Team-oriented mindset with a focus on customer service
  • Previous experience in hospitality or customer service is a plus but not required

Job Duties

  • Greet guests warmly as they enter the restaurant
  • Manage the waitlist efficiently to ensure smooth table turnovers
  • Update guests with wait times and seating information with a friendly demeanor
  • Prepare tables by ensuring cleanliness and readiness for the next group
  • Coordinate with servers and kitchen staff to maintain workflow
  • Help create a welcoming and positive dining atmosphere
  • Handle guest inquiries and concerns professionally and courteously

Job Criteria

Experience

No experience required


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