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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Vacation Time
Employee assistance program
401k
Employee stock purchase plan
Paid Time Off
Employee Discounts
Job Description
Cracker Barrel is a well-established American restaurant and retail chain with a rich history dating back to 1969. Known for its unique blend of Southern country-themed hospitality, delicious food, and charming retail stores, Cracker Barrel has become a beloved destination for guests seeking comfort, quality, and a welcoming atmosphere. The company prides itself on fostering a culture where team members are not just employees, but part of a warm, close-knit family. With more than 70,000 team members nationwide, Cracker Barrel emphasizes a collaborative environment where everyone works together to create memorable experiences for guests. The company goes beyond serving meals... Show More
Job Requirements
- High school diploma or equivalent
- Ability to remain calm and organized under pressure
- Excellent communication skills
- Friendly and approachable demeanor
- Willingness to work flexible hours including weekends and holidays
- Basic knowledge of customer service principles
- Capability to stand for extended periods
Job Qualifications
- High school diploma or equivalent preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Positive attitude and team-first mindset
- Customer service experience is a plus but not required
- Willingness to learn and adapt quickly
- Basic computer skills for waitlist management
Job Duties
- Greet guests warmly upon arrival
- Manage the dining room flow and waitlist efficiently
- Update guests with a positive and approachable attitude
- Prepare tables for the next group promptly
- Maintain composure during busy periods
- Collaborate with team members to ensure smooth operations
- Provide excellent customer service to enhance the guest experience
Job Criteria
Experience
No experience required
Job Location
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