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Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
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Benefits

competitive pay
Health Insurance
Vacation Time
Employee assistance program
401K with company match
Employee Stock Purchase Program
Employee Discounts

Job Description

Cracker Barrel is a beloved American restaurant and retail chain that has been serving customers since 1969. Known for its welcoming atmosphere, hearty Southern cuisine, and unique retail offerings, Cracker Barrel has established itself as a place where guests can enjoy more than just a meal—they experience a sense of community and comfort. With over 70,000 team members nationwide, Cracker Barrel prides itself on its warm hospitality, roots in tradition, and commitment to providing exceptional service to every guest. The company culture emphasizes teamwork, growth, and belonging, making it an inviting workplace for individuals passionate about making meaningful connections and... Show More

Job Requirements

  • High school diploma or equivalent
  • Ability to provide excellent customer service
  • Friendly and approachable personality
  • Capable of standing for extended periods
  • Availability to work flexible shifts including weekends and holidays
  • Good communication skills
  • Ability to work well within a team environment

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in customer service or hospitality is a plus but not required
  • Strong interpersonal and communication skills
  • Ability to stay calm and composed during busy periods
  • Team-oriented mindset with a positive and approachable demeanor
  • Basic knowledge of POS systems is helpful
  • Willingness to learn and adapt to new responsibilities

Job Duties

  • Greet guests warmly and make them feel welcome
  • Manage the dining room flow by organizing the waitlist
  • Update guests on their wait times with a positive attitude
  • Ensure tables are cleaned and set for new guests
  • Collaborate with team members to maintain smooth operations
  • Handle guest inquiries and requests courteously
  • Support other front-of-house staff as needed

Job Criteria

Experience

No experience required


Job Location

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