Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
Flexible
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Benefits

competitive pay
same day pay access
Health insurance eligibility
Vacation Time
Employee assistance program
401k plan with company matching
Employee Stock Purchase Program
Employee Discounts
recognition programs
Employee events

Job Description

Cracker Barrel is a well-established restaurant chain founded in 1969, known for its unique blend of delicious food, Southern hospitality, and a welcoming atmosphere that makes guests feel at home. With over 70,000 team members nationwide, Cracker Barrel has grown to be more than just a place to eat; it's a community gathering spot where people come together to enjoy abundant servings, unexpected finds, and a warm, inviting environment. The company takes pride in its roots and values the sense of belonging and togetherness that it fosters among both guests and employees. Cracker Barrel is committed to offering more than just a meal. It offers an experience that includes friendly service, quality food, and a variety of retail items that complement its dining experience. This establishment is dedicated to ensuring that every guest interaction is meaningful, starting from the moment they walk through the door.

The role of a Host at Cracker Barrel is crucial in creating these memorable experiences. As a Host, you are the first friendly face guests see when they arrive. Your responsibility is to make every guest feel immediately welcomed and comfortable. You will manage the flow of the dining room, maintain an organized waitlist, and ensure that tables are properly prepared for new guests. This position requires a positive and approachable demeanor, the ability to stay calm during busy times, and a team-oriented mindset. No prior restaurant experience is necessary as comprehensive training is provided. The Host position is more than just a job; it is an opportunity to be part of a supportive team where good work is recognized and rewarded. Employees receive competitive pay, access to health insurance from day one, paid vacation time, and opportunities for growth through industry-leading training programs. Additional benefits include a 401k plan with company matching, an employee stock purchase program, and various exclusive discounts and perks.

Cracker Barrel values diversity and inclusion, ensuring equal opportunity for all applicants regardless of race, color, religion, sex, age, or any other protected status. Joining as a Host means becoming part of a company that cares about both its guests and employees, fostering a culture of belonging and support. This role is ideal for individuals who enjoy engaging with others, thrive in a fast-paced environment, and want to make a positive impact in their community. If you have a warm personality, enjoy working in a team, and want to grow your career in hospitality, Cracker Barrel offers the perfect environment to flourish.

Job Requirements

  • High school diploma or equivalent
  • Customer service experience preferred but not required
  • Ability to communicate effectively
  • Friendly and approachable personality
  • Ability to stand for extended periods
  • Availability to work flexible hours including evenings and weekends
  • Ability to work in a fast-paced environment

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in customer service or hospitality is a plus but not required
  • Excellent communication and interpersonal skills
  • Ability to remain calm and organized in a fast-paced environment
  • Positive attitude and ability to work well in a team
  • Basic computer skills for managing waitlists
  • Willingness to learn and undergo training

Job Duties

  • Greet guests warmly and make them feel welcome
  • Manage the waitlist efficiently to ensure smooth dining room flow
  • Update guests with a positive attitude and clear communication
  • Prepare tables for incoming guests, ensuring cleanliness and readiness
  • Maintain composure during busy periods and handle guest inquiries politely
  • Collaborate with team members to provide a seamless dining experience
  • Promote a friendly and approachable atmosphere for guests and staff

Job Criteria

Experience

No experience required


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