Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $15.00 - $16.13
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Work Schedule

Flexible
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Benefits

competitive pay
same day pay access
Health insurance eligibility
Vacation Time
Employee assistance program
growth and development opportunities
401k plan with company matching
Employee Stock Purchase Program
employee recognition programs
Employee Discounts

Job Description

Cracker Barrel is a beloved American restaurant and retail chain that has been a cornerstone of hospitality since its founding in 1969. Known for its warm, inviting atmosphere, delicious homestyle food, and unique retail offerings, Cracker Barrel offers guests a memorable experience centered around genuine hospitality and Southern charm. The company has grown impressively over decades, now employing over 70,000 team members nationwide, all sharing the commitment to providing excellent service and a welcoming environment. This dedication to quality and community has made Cracker Barrel a trusted destination where guests can reconnect, enjoy hearty meals, and find unexpected treasures in the retail store. Cracker Barrel takes pride in its roots and continually strives to create a culture where both guests and employees feel like family. This emphasis on a positive, inclusive work environment reflects in their employee programs, training, and benefits, making it a great place to build a long-term career in hospitality.

The role of a Host at Cracker Barrel is vital to delivering that memorable guest experience right from the moment of arrival. As the first point of contact, hosts greet guests warmly, making them feel welcome and comfortable as they step through the door. They are responsible for managing the flow of the dining room to ensure a smooth and pleasant experience for everyone. This includes managing the waitlist efficiently, updating guests with timely, friendly communication, and preparing tables for the next group of diners. The host helps maintain the overall ambiance by being approachable, calm under pressure, and focused on teamwork. Cracker Barrel understands that you may not have restaurant experience, but they provide comprehensive training through their industry-leading PAR training program to equip you with everything you need to succeed. This role is not just about seating guests; it is about making the moments that matter, whether big or small, as part of a team that values pride in their work and camaraderie. Employment for this position offers a pay range of $15.00 to $16.13 per hour, along with access to a variety of benefits designed to support you both professionally and personally. Being a Host at Cracker Barrel means you are part of a company that takes care of its people and encourages growth and development from day one.

Job Requirements

  • Ability to greet guests in a friendly and approachable manner
  • basic organizational skills to manage waitlists and seating
  • capacity to handle a fast-paced environment
  • availability to work flexible hours including nights, weekends, and holidays
  • physical ability to stand and walk for extended periods
  • commitment to providing excellent customer service
  • willingness to participate in training programs

Job Qualifications

  • High school diploma or equivalent preferred
  • prior experience in customer service or hospitality is beneficial but not required
  • strong interpersonal and communication skills
  • ability to remain composed in a fast-paced environment
  • positive attitude and team-oriented mindset
  • willingness to learn and adapt through training

Job Duties

  • Greet guests warmly as they arrive
  • manage the dining room flow by overseeing the waitlist
  • update guests with a friendly and positive demeanor
  • prepare and reset tables for incoming guests
  • maintain a calm and collected attitude during busy times
  • support teamwork and foster a welcoming environment
  • assist with other front-of-house tasks as needed

Job Criteria

Experience

No experience required


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