
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Flexible
Benefits
competitive pay
same day pay access
Health Insurance
Vacation Time
Employee assistance program
401k plan with company matching
Employee Stock Purchase Program
recognition programs
Employee Discounts
Job Description
Cracker Barrel Old Country Store is a beloved American restaurant and retail chain that has been delighting guests since 1969. Renowned for its comforting homestyle cooking and unique country store shopping experience, Cracker Barrel prides itself on creating a welcoming atmosphere where guests can enjoy hearty meals and reconnect with loved ones. With over 70,000 team members nationwide, the company emphasizes a strong culture of belonging, teamwork, and personal growth. Known for combining traditional Southern hospitality with modern hospitality standards, Cracker Barrel ensures that every guest feels at home from the moment they step through the door.\n\nJoining Cracker Barrel as a Host means becoming a part of a team that values every moment spent making guests feel welcome and cared for. This role is essential to the overall guest experience, beginning with a warm greeting and carrying through to managing the flow of the dining room efficiently. Hosts invite guests in with a friendly smile, keep the waitlist organized, update guests patiently about wait times, and prepare tables to ensure each group feels comfortable and well attended. Even if you don’t have previous experience in the restaurant industry, Cracker Barrel offers thorough training to help you succeed and grow in the role.\n\nThe Host role at Cracker Barrel is designed for individuals who thrive in a team-oriented environment and have a positive, approachable style. The company looks for team members who can maintain composure during busy periods and bring genuine warmth to each interaction. In return, Cracker Barrel commits to supporting its employees with competitive pay, health benefits starting from day one, vacation time, and development programs including the industry-leading PAR training initiative. Part-time and full-time employees alike have access to benefits such as a 401k plan with company matching, employee stock purchase options, and an employee assistance program to support work-life balance.\n\nThe company culture focuses on creating a sense of community and belonging, with onboarding and ongoing training, recognition programs, and team events to bring employees together and celebrate their contributions. Hosts also enjoy additional perks such as a 35 percent discount on food and retail items at Cracker Barrel, plus exclusive discounts on home goods, travel, and other lifestyle needs through the Biscuit Perks program.\n\nThis position offers an exciting opportunity to work in a supportive, upbeat environment where your efforts in hospitality truly make a difference. Whether it’s welcoming families to enjoy a meal or helping maintain the smooth operation of the dining room, the Host role is vital to the guest’s memorable experience. Cracker Barrel is proud to be an equal opportunity employer, welcoming applicants from diverse backgrounds without discrimination. Join Cracker Barrel and find your place where you can grow, belong, and be valued as part of a team that’s all in good company.
Job Requirements
- Ability to greet guests with a warm and friendly attitude
- Willingness to work flexible hours including evenings, weekends, and holidays
- Reliable transportation to and from work
- Ability to stand for extended periods
- Basic understanding of restaurant operations is helpful
- Must be at least 16 years of age or meet local labor laws
- Strong team collaboration skills
Job Qualifications
- High school diploma or equivalent preferred
- Excellent communication and interpersonal skills
- Ability to work well in a team-oriented environment
- Friendly, approachable, and positive attitude
- Ability to handle busy and fast-paced settings with composure
- Basic math skills for managing waitlists and seating
- Previous experience in customer service is a plus but not required
Job Duties
- Greet guests warmly and make them feel welcome
- Manage the dining room flow and waitlist efficiently
- Communicate wait times and table availability with a positive attitude
- Prepare tables promptly for incoming guests
- Support team members to maintain smooth operations
- Maintain a calm and composed demeanor during busy periods
- Foster a welcoming and inclusive environment for all guests
Job Criteria
Experience
No experience required
Job Location
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