Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $17.00 - $20.00
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
401(k)
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a renowned American-based restaurant chain specializing in Asian cuisine, celebrated for its vibrant atmosphere and delicious, high-quality dishes. Established with a commitment to providing a memorable dining experience that combines cultural authenticity with modern culinary techniques, P.F. Chang's has built a strong reputation across numerous locations nationally and internationally. As a company, P.F. Chang's prides itself on fostering a welcoming and dynamic work environment where employees can grow professionally while delivering exceptional service to guests.

Currently, P.F. Chang's is hiring for the full-time or part-time position of Host or Hostess. This role is vital as it constitutes the first and last impression guests encounter during their visit. The Host ensures the smooth flow of restaurant operations by warmly welcoming guests, managing reservations, and coordinating seating arrangements while maintaining high standards of hospitality and cleanliness. This position requires excellent interpersonal skills, the ability to multitask in a fast-paced setting, and a dedication to providing outstanding customer service. A key responsibility for the Host includes managing wait times accurately and responding to guest queries to ensure a positive experience from arrival to departure.

The role offers a competitive pay range of $17.00 to $20.00 per hour, commensurate with experience. P.F. Chang's emphasizes employee development and offers paid on-the-job training, making it an excellent opportunity for individuals new to the hospitality industry. Hosts at P.F. Chang's are integral to upholding the restaurant's reputation for excellence by contributing to guest satisfaction, adhering to safety and sanitation standards, and supporting teamwork among front-of-house staff. The working environment supports flexible scheduling to accommodate diverse availability, creating an inclusive atmosphere that balances work and life commitments.

Joining P.F. Chang's means being part of a team that values passion, purpose, and the celebration of life, family, and food. The company operates with a strong ethos focused on meaningful work and advancement from within, offering various benefits like discounted meals, exclusive team member discounts, and eligibility for medical, dental, and vision insurance based on hours worked. Additionally, most locations close on Thanksgiving and Christmas, underscoring a commitment to employee well-being. For qualifying team members, 401(k) retirement plans and paid sick leave in qualifying jurisdictions are also available, making P.F. Chang's not just a job but a place for career growth and personal fulfillment.

Job Requirements

  • Previous experience is not required, we will train you
  • excellent customer service skills and etiquette
  • ability to execute proper sanitation practices and safety procedures
  • must be able to communicate effectively with co-workers and guests
  • flexibility to work a variety of shifts
  • ability to multitask in a fast-paced, team-work environment

Job Qualifications

  • Excellent customer service skills and etiquette
  • ability to execute proper sanitation practices and safety procedures
  • effective communication skills with co-workers and guests
  • flexibility to work a variety of shifts
  • ability to multitask in a fast-paced, team-oriented environment

Job Duties

  • Interact courteously with guests including answering phones, greeting guests, seating guests, making reservations, and taking food orders
  • uphold high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area, and crowd control
  • learn restaurant seating layout, server areas, and food delivery process
  • set and clear tables neatly and efficiently according to P.F. Chang's specifications
  • learn curbside pickup and takeout expectations
  • conduct side-work as required for each shift

Job Criteria

Experience

No experience required


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