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Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
employee recognition programs
cash bonuses
flexible scheduling

Job Description

Boston's Restaurant and Sports Bar (Bostons) is a vibrant and dynamic franchise dedicated to delivering exceptional dining experiences through a unique blend of family-friendly atmosphere and sports bar excitement. Unlike other pizza chains, Bostons operates independently via franchisees who own and manage individual restaurants, allowing for tailored wage and benefit programs that reflect local community needs and franchise owner discretion. With a strong focus on handcrafted pizzas, scratch-made gourmet meals, craft cocktails, and a selection of local beers, Bostons has established itself as America's Sports Restaurant. It serves as a hub for community gatherings centered around major sports events as... Show More

Job Requirements

  • must be eligible to work in the United States
  • comply with all local health department regulations
  • ability to stand for extended periods
  • possess basic math skills for cash handling
  • maintain professional appearance and uniform
  • adhere to company policies and procedures
  • reliable and punctual
  • excellent customer service skills
  • capable of working under pressure

Job Qualifications

  • high school diploma or equivalent
  • experience in a customer service or hospitality role preferred
  • knowledge of food and beverage service standards
  • strong communication and interpersonal skills
  • ability to handle cash and operate point of sale systems
  • ability to multitask and work in a fast-paced environment
  • team player with cooperative attitude
  • availability to work flexible hours including evenings, weekends, and holidays

Job Duties

  • assist in the training and development of new team members
  • cooperate, communicate, and work as part of a team
  • accept and facilitate To-Go orders via phone or online ordering and ensure timely execution
  • handle cash and credit card transactions during shifts
  • ensure reservations, telephone, waiting list, and take out procedures are followed
  • maintain a professional image and proper uniform standards
  • monitor responsible selling and service of alcohol according to regulations and training
  • provide frequent guest contact and maintain high visibility in the dining room
  • attend to guests promptly and address negative experiences by involving management
  • maintain smooth and even flow of the dining room
  • sincerely thank every guest for their patronage
  • maintain a high level of food and beverage knowledge
  • ensure all menu items follow standard recipes and methods for consistency
  • stay informed and assist with promotions
  • adhere to health and safety cleanliness standards
  • implement proper food safety practices
  • follow cleaning schedules and checklists
  • perform other duties as required

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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