Host

Cooper's Hawk is a unique hospitality establishment that blends a Napa-style tasting room, an innovative retail wine experience, a full-service restaurant, bar, and an inviting private event space. Since its founding in 2005, Cooper's Hawk has been dedicated to delivering a modern yet casual dining atmosphere where each menu item is thoughtfully paired with award-winning wines produced in-house. The company boasts one of the largest wine clubs in the world, offering members exclusive benefits such as curated dining events and travel experiences that transcend typical wine tasting to foster a close-knit community of wine lovers. The brand further expands its culinary offerings with Piccolo Buco by Cooper's Hawk, infusing vibrant Roman flavors into the dining scene, thereby creating an encompassing lifestyle brand renowned for exceptional food, wine, and hospitality.

The Host role at Cooper's Hawk is pivotal in setting the tone for the guest experience from the moment individuals walk through the door until their final farewell. Hosts are the first point of contact and play a crucial role in bringing the brand’s value of 'Uncompromising Hospitality' to life. This position requires a blend of warm communication, efficient table management, and helpful guest interaction to make each guest feel personally attended to. Compensation ranges between $15.00 to $18.00 per hour, depending on skills, qualifications, and experience, reflecting a competitive wage within the industry.

As a Host, you will greet guests with enthusiasm and professionalism, answer phone calls, and manage reservations in a polished manner. You will be responsible for the smooth flow of table seating and dining room pacing to maintain an enjoyable and seamless guest experience. Additionally, adapting seating arrangements proactively and accommodating special requests ensures minimal wait times and maximizes guest satisfaction. Effective communication with managers and other team members is essential to keep service coordinated and fluid. Beyond the logistics, the Host role also emphasizes personalization, sharing knowledge about the menu and wines, and creating memorable moments that encourage repeat visits and foster loyalty.

Cooper's Hawk supports its team with a comprehensive benefits package, including dining and retail discounts, monthly wine tastings, medical and dental coverage, a 401k plan with company match, paid time off, flexible scheduling, early pay access, wellness programs, and career growth opportunities. These benefits underline the company’s commitment to the wellbeing and professional development of its employees.

This role requires candidates who are at least 18 years old with a passion for hospitality, a calm and organized approach to multitasking in a fast-paced environment, and the physical ability to stand for extended periods and lift up to 40 pounds. A genuine team spirit and clear communication skills are crucial, as is the ability to read, write, and speak English proficiently. Professionals ready to contribute to a thriving, guest-centric cultural environment will find Cooper's Hawk to be a rewarding and dynamic place to advance their hospitality career.