Job Overview

moneybag

Compensation

Hourly
Range $18.00 - $20.00
diamond

Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible schedule
Training and Development

Job Description

Kizuki Ramen & Izakaya is a vibrant and team-oriented restaurant known for its authentic Japanese cuisine, specifically specializing in ramen and izakaya-style dishes. As a company, Kizuki Ramen & Izakaya prides itself on fostering a warm and collaborative work environment where staff members feel valued and supported. This supportive atmosphere is evident in the long tenure of many of its employees, who have chosen to grow with the company for years. The establishment is dedicated to delivering an exceptional dining experience to every guest by combining top-quality food with outstanding customer service. To achieve this, the company emphasizes teamwork, positive communication, and mutual respect among all team members.

The role of a host or hostess at Kizuki Ramen & Izakaya is an essential one, as it serves as the first point of contact for guests upon their arrival. Employees in this position are responsible for creating a welcoming and friendly atmosphere that ensures guests feel valued from the moment they step inside. The host or hostess manages the waitlist and seating arrangements efficiently to maintain a smooth dining flow throughout the restaurant. This includes monitoring restaurant activity to determine optimal seating and dining flow, which helps minimize wait times and enhances guest satisfaction. The role also requires effective communication skills to respond promptly and courteously to guest inquiries and requests, whether in person or over the phone.

In addition to front-of-house responsibilities, hosts and hostesses are expected to assist with various side duties such as cleaning, stocking, and packaging to-go orders. This multifaceted role supports other team members and departments, fostering positive working relationships across the restaurant. Performances also include opening and closing duties that help ensure the restaurant maintains its high standards at all times. This position not only demands excellent interpersonal skills and a friendly demeanor but also a proactive approach to teamwork and problem-solving in a dynamic, fast-paced environment. Kizuki Ramen & Izakaya offers an opportunity for individuals who enjoy working in a community-focused setting and are passionate about contributing to extraordinary customer experiences.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in hospitality or customer service preferred
  • Ability to stand for extended periods
  • Flexible availability including evenings, weekends, and holidays
  • Ability to handle guest interactions professionally and courteously
  • Good communication skills
  • Ability to follow directions and work well under pressure

Job Qualifications

  • Excellent interpersonal and communication skills
  • Ability to manage multiple tasks in a fast-paced environment
  • Strong organizational skills
  • Previous experience in a customer service role preferred
  • Ability to work well in a team-oriented environment
  • Basic knowledge of restaurant operations
  • Positive attitude and friendly demeanor

Job Duties

  • Welcome guests in a warm and friendly manner
  • Ascertains their dining/lodging needs
  • Manage wait list and wait time
  • Seats guests and manage the seating chart
  • Monitors restaurant activity to determine seating and dining flow
  • Responds to guest inquiries and requests in a timely, friendly, and efficient manner
  • Performs opening and closing duties, as needed
  • Answer phone calls and redirect inquiries
  • Assists others with side work including, but not limited to cleaning, stocking, packaging to go orders, etc.
  • Helps fellow team members and other departments wherever necessary to maintain positive working relationships

Job Criteria

Experience

No experience required


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef