Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $17.30
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Paid sick leave
401k
flexible scheduling
shift meal discounts
Dining Discounts
tips from pool
local retail discounts
competitive hourly rate

Job Description

Pastini is a beloved family of restaurants based in Portland, Oregon, deeply inspired by the farms, vineyards, and waters of the Pacific Northwest. Since its inception in 2001, Pastini has blossomed into a cherished culinary destination with eight unique restaurants across the state, each dedicated to serving fresh, handcrafted pasta and wine inspired by the region's rich agricultural heritage. Using fresh, local ingredients is not just a commitment but a way of life for Pastini, who sources all fresh produce, dairy, artisan breads, coffee, and meats from local suppliers, ensuring the highest quality and a strong connection to the surrounding community. This dedication to authentic and sustainable dining experiences has earned Pastini a reputation for excellence in hospitality and culinary craftsmanship.

The role of Host at Pastini on Broadway offers an exciting opportunity to join a dynamic, respectful, and passionate team environment. As a Host, you will be the welcoming face of the establishment, responsible for greeting and seating guests with warmth and professionalism. The position involves managing front-of-house operations including taking orders in person, over the phone, online, and using tablets, as well as accurately packing take-out orders, handling deliveries, and facilitating curbside pickups. This role is essential in maintaining the smooth flow of the dining experience by ensuring guests are promptly attended to and all orders are managed efficiently.

Beyond guest interaction, the Host is also responsible for maintaining cleanliness, sanitizing and disinfecting the front-of-house area according to health and safety standards. Following all procedural guidelines outlined in training manuals and handbooks is crucial to uphold Pastini's standards of service and safety, especially concerning food handling, alcohol sales, and sanitation protocols as mandated by government regulations.

Pastini offers a competitive hourly wage along with a comprehensive benefits package that includes health insurance once eligible, paid sick leave, 401K, flexible scheduling, shift meal and dining discounts, tip pooling, and local retail discounts. These benefits, paired with a supportive team atmosphere and opportunities for growth, make the Host position at Pastini a rewarding career choice for individuals who take pride in delivering exceptional hospitality and are eager to grow within the company. This role requires reliability, a positive attitude, and a genuine passion for serving quality handcrafted food and drinks. If you are someone who values teamwork, customer service excellence, and a lively work environment, Pastini's Host position invites you to apply and become part of a community-driven restaurant group dedicated to Pacific Northwest flavors and hospitality excellence.

Job Requirements

  • Consistently arrives to work as scheduled, prepared to assume shift responsibilities
  • consistently arrives well groomed and in proper uniform
  • greets all guests, delivery drivers, and vendors promptly and hospitably
  • answers phone calls professionally and in a timely manner
  • presents menus to guests as they are seated
  • reports any items left by guests, staff, or vendors to the manager on duty
  • demonstrates comprehensive knowledge of menu and can stage and expedite orders
  • understands dining room and seating rotation
  • ensures all take-out and delivery orders are correctly entered, bagged, and presented promptly
  • assists front-of-house staff with bussing and station stocking
  • assists with beverage refills and clearing plates and glassware
  • thanks guests as they leave
  • complies with all employee handbook policies and training materials
  • follows management directives including cleaning, sanitation, and safety requests
  • conducts daily cleaning projects effectively
  • complies with break policy and clocks in/out for breaks
  • manages wait list and quotes wait times accurately
  • able to work varied shifts including late hours, holidays, and weekends
  • able to perform well in a fast-paced environment under pressure

Job Qualifications

  • Is able to obtain valid Food Handler's Card and OLCC Server Permit
  • able to arrive to work on time, ready to start a scheduled shift
  • displays knowledge of hospitality, service, and restaurant operations
  • maintains a friendly, professional, and helpful attitude towards coworkers, management, delivery drivers, vendors, and guests
  • able to perform basic mathematics accurately
  • can verify, count, track and manage payments from cash, credit cards, checks, paid outs, gift cards/certificates, coupons, promotional materials
  • proficient with Micros POS system
  • capable of maintaining a friendly smile and positive demeanor at all times
  • demonstrates good time management skills
  • able to perform essential functions of the job with or without reasonable accommodation
  • practices proper hand-washing and food handling techniques
  • follows safety measures including sanitizing and cleaning
  • complies with OLCC regulations and Pastini house policies regarding alcohol sales

Job Duties

  • Greet and seat guests promptly and hospitably
  • take orders in person, over the phone, online, and on tablets
  • accurately pack take-out orders
  • manage deliveries and run orders for curbside pick-up
  • clean, sanitize, and disinfect front-of-house areas
  • manage host cash drawer accurately
  • maintain knowledge of menu and seating rotation
  • assist front-of-house staff with bussing and station stocking duties
  • facilitate prompt clearing and resetting of tables
  • assist with water and beverage refills, and clearing plates and glassware
  • manage wait list and accurately quote wait times to guests

Job Criteria

Experience

Entry Level (1-2 years)


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