Host

Port St Lucie, FL, USA|

Job Overview

Compensation

Hourly

Range $10.50 - $14.50

Benefits

Health Insurance

Paid Time Off

employee discount

Retirement Plan

flexible schedule

Job Description

Duffy's is a well-established restaurant recognized for delivering a memorable dining experience and exceptional customer service. As a cornerstone in the hospitality industry, Duffy's prides itself on creating a warm and welcoming environment where every guest feels valued and appreciated. Known for its inviting atmosphere and quality food offerings, the restaurant thrives on a philosophy of hospitality excellence and operational efficiency.

The role of the Host/Hostess at Duffy's is central to ensuring smooth restaurant operations and making a lasting positive impression on every guest from the moment they arrive until their departure. This position requires someone who can skillful... Show More

Job Requirements

High school diploma or equivalent
previous experience in customer service or restaurant environment
good communication skills
ability to multitask effectively
familiarity with POS systems
availability to work flexible hours including weekends and holidays
ability to stand and walk for long periods
customer-focused mindset

Job Qualifications

High school diploma or equivalent
previous experience in a customer service or hospitality role preferred
strong communication and interpersonal skills
ability to multitask in a fast-paced environment
knowledge of POS systems
familiarity with restaurant operations
positive attitude and professional demeanor
ability to handle guest complaints calmly and effectively

Job Duties

Greet guests and seat them at tables or in waiting areas
assign guests to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings
provide guests with menus
answer telephone calls and respond to inquiries or transfer calls
input takeout orders accurately into POS system
speak with guests to ensure satisfaction with food and service, to respond to complaints, or to make conversation
maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly, and guests' concerns are addressed
receive and record guest dining reservations
inspect dining and serving areas to ensure cleanliness and proper setup
inform guests of establishment specialties and features
inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary
assist other restaurant workers by serving food and beverages, or by bussing tables
direct guests to bar area while waiting for a table
maintain strong MVP Program knowledge
maintain a positive and professional approach to coworkers and customers

Job Criteria

Experience

No experience required

Job Location

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