Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $17.50 - $20.50
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a distinguished restaurant brand known for its commitment to delivering an exceptional dining experience that celebrates life, family, and food. With its blend of Asian cuisine and a contemporary atmosphere, P.F. Chang's has established itself as a popular destination for guests seeking not only delicious food but also a warm and inviting hospitality environment. The company values its team members and fosters a culture of growth and opportunity, promoting from within and prioritizing employee development.

Currently, P.F. Chang's is hiring immediately for full-time or part-time Hosts and Hostesses to join their dynamic team. This role is essential in shaping the guest experience right from the moment they step into the restaurant. Hosts and Hostesses act as the first point of contact for guests, providing a positive and professional impression that reflects the brand's high standards. Their primary responsibility includes managing the restaurant's flow by greeting guests courteously, handling reservations, seating guests efficiently, and providing accurate wait times when applicable.

Beyond guest interaction, Hosts also play a critical role in maintaining the ambiance and safety of the restaurant environment. They ensure that the front door, host desk, and lobby areas meet sanitation and safety standards, which is vital for a comfortable and secure dining experience. Additionally, they learn the restaurant's seating layout, including understanding server sections and food delivery logistics, which helps in smoothly coordinating the dining operations.

Those in this role also assist with set-up and clearing of tables per P.F. Chang's exacting standards, manage the curbside pickup process, and perform required side-work duties each shift. These tasks demand a combination of excellent customer service skills, the ability to multitask in a fast-paced team setting, and a willingness to adapt to varying work hours.

Importantly, P.F. Chang's does not require previous experience for this position as it offers paid on-the-job training, allowing candidates to develop necessary skills within a supportive learning environment. Excellent communication skills and the capacity to uphold safety and sanitation protocols are essential. Flexibility to work assorted shifts and the ability to thrive in a busy, collaborative setting round out the key attributes for success.

Working at P.F. Chang's is more than just a job; it is a chance to be part of a passionate community dedicated to making meaningful contributions through hospitality. The company fosters a positive workplace culture where team members enjoy competitive pay, flexible scheduling, discounted meals, and team-exclusive discounts. Qualifying employees also have access to benefits such as 401(k) retirement plans, medical, dental, and vision insurance, and paid sick leave where applicable. The company’s commitment to its employees is further demonstrated by its closure on major holidays like Thanksgiving and Christmas at most locations, emphasizing work-life balance.

If you are motivated by the opportunity to deliver excellent guest experiences and grow within a renowned restaurant brand, P.F. Chang's invites you to apply now. Gather your work history and resume if applicable, and take the next step toward joining a team that celebrates hospitality excellence and values every team member’s contribution.

Job Requirements

  • Previous experience is not required – we will train you
  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Must be able to communicate effectively with co-workers and guests
  • Flexibility to work a variety of shifts
  • Ability to multi-task in a fast-paced team-work environment

Job Qualifications

  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Must be able to communicate effectively with co-workers and guests
  • Flexibility to work a variety of shifts
  • Ability to multi-task in a fast-paced team-work environment

Job Duties

  • Interact courteously with guests including answering phones greeting guests seating guests making reservations and taking food orders
  • Uphold high safety and sanitation standards by completing sanitation practices at front door host desk lobby area and crowd control
  • Learn restaurant seating layout how tables are divided into server areas and how to deliver food
  • Set and clear a table neatly and efficiently according to P.F. Chang's specifications
  • Learn curbside process and takeout expectations
  • Conduct side-work as required for each shift

Job Criteria

Experience

No experience required


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