Job Overview

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Compensation

Hourly
Range $11.50 - $16.25
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Benefits

Paid Time Off
Employee Discounts
Flexible work schedules
Career development opportunities
friendly work environment

Job Description

This opportunity is with a reputable restaurant known for its welcoming atmosphere and efficient service. The establishment prides itself on delivering exceptional dining experiences, combining quality food with attentive customer care. As a host or hostess, you will be the first point of contact for guests, playing a vital role in setting the tone for their visit. Your friendly greeting and professional handling of reservations and seating will contribute significantly to guest satisfaction and smooth restaurant operations. This role is hourly, offering a chance to join a dynamic team in the hospitality industry where your interpersonal skills will be highly valued.

The Host/Hostess position involves greeting and welcoming guests upon their arrival, managing telephone reservations, and ensuring efficient seating arrangements that meet both guest preferences and restaurant guidelines. You will coordinate with servers and bus staff to relay seating information, oversee dining room activity to maximize seating efficiency, and maintain a clean and organized host station. This role also includes handling special seating requests, assisting with customer inquiries over the phone, and supporting the team with back-up coverage when needed. Side work such as checking restroom cleanliness and maintaining supplies at the host stand are also key responsibilities. The position requires someone who is personable, organized, and capable of managing multiple tasks in a fast-paced environment. Experience in restaurant hosting or hospitality is required, along with a high school diploma or GED preferred. Employment eligibility in the United States is mandatory.

Job Requirements

  • Previous host/hostess experience in restaurant or hospitality
  • High school diploma or GED preferred
  • Must be eligible to work in the United States

Job Qualifications

  • Previous host/hostess experience in restaurant or hospitality
  • High school diploma or GED preferred
  • Must be eligible to work in the United States

Job Duties

  • Greets all guests warmly and with a smile upon their arrival and escorts them to a table balancing the flow among the server stations
  • Ensures table selection corresponds with proper rotation, customer seating preference and size of party
  • Utilizes customer paging system when business dictates and as applicable
  • Assists with seating requests when necessary and provides customers with clean menus
  • Relays information to service staff, requests feedback from customers as to their experience and gives a final salutation upon exit from the restaurant
  • Maintains a clean and organized station, ensures the cleanliness of menus, and keeps necessary stock of pens, pencils, menus and other departmental supplies
  • Promptly answers the phones with appropriate greeting
  • Responds to guest inquiries related to operating hours, reservations, and directions to restaurant or other
  • Ensures backup coverage for host stand when necessary
  • Completes all side work requirements prior, during and after shift
  • Periodically checks restrooms for cleanliness and proper stocking of supplies
  • Maintains the cleanliness and organization of the t-shirt cabinet and t-shirt storage area
  • Performs other duties as assigned by a supervisor

Job Criteria

Experience

Mid Level (3-7 years)


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