Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $12.25 - $17.00
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a distinguished American-based restaurant known for its innovative Asian cuisine and exceptional dining experience. Established with a commitment to quality, hospitality, and cultural authenticity, P.F. Chang's has grown into a popular dining destination nationwide. The company prides itself on delivering not just a meal but a memorable experience that celebrates life, family, and food. With a focus on fresh ingredients and handcrafted recipes, P.F. Chang's offers a vibrant atmosphere that appeals to a diverse clientele, ranging from casual diners to special occasion guests.

As a prominent player in the casual dining sector, P.F. Chang's operates numerous locations across the country, offering both full-service dining and takeout options. The company places strong emphasis on employee development, promoting from within to foster a supportive and dynamic workplace culture. P.F. Chang's is currently hiring Hosts and Hostesses, offering both full-time and part-time positions with competitive pay and flexible scheduling. They provide comprehensive on-the-job training and opportunities for career advancement, making this an excellent choice for individuals seeking to start or grow their careers in the restaurant industry.

The role of a Host at P.F. Chang's is integral to the overall guest experience. Hosts serve as the first and last point of contact for guests, setting the tone for their visit with warm, professional, and efficient service. Responsibilities include greeting guests, managing reservations, seating guests according to the restaurant's layout, and providing accurate wait times when necessary. The Host is also responsible for upholding the company’s high standards of safety and sanitation, ensuring that the front door, host desk, and lobby areas are clean and welcoming. In addition, Hosts learn the restaurant's seating layout to facilitate smooth food delivery and service flow, assist with curbside and takeout orders, and complete side-work as assigned during their shifts.

P.F. Chang's values excellent customer service skills, effective communication, and an ability to work well in a team-oriented, fast-paced environment. No prior experience is necessary, as they provide paid training to help new hires succeed. The host position requires flexibility to work various shifts, maintaining a courteous and professional demeanor at all times. This role is ideal for individuals who enjoy interacting with people and thrive in a lively hospitality setting.

In addition to competitive pay and flexible hours, P.F. Chang's offers several benefits to team members. All employees enjoy discounted meals, employee referral programs, exclusive team member discounts, and certain holidays off, notably Thanksgiving and Christmas at most locations. Qualifying team members can also access a 401(k) retirement plan, medical, dental, and vision insurance, and paid sick leave in jurisdictions where applicable. As a company, P.F. Chang's fosters a culture of respect, inclusion, and meaningful work, motivating employees with a shared purpose to celebrate life, family, and food every day.

Job Requirements

  • Previous experience is not required, we will train you
  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Must be able to communicate effectively with co-workers and guests
  • Flexibility to work a variety of shifts
  • Ability to multi-task in a fast-paced, team-work environment

Job Qualifications

  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Must be able to communicate effectively with co-workers and guests
  • Flexibility to work a variety of shifts
  • Ability to multi-task in a fast-paced, team-work environment

Job Duties

  • Interact courteously with guests, answer phones, greet guests, seat guests, make reservations, take food orders
  • Uphold high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area, and crowd control
  • Learn restaurant seating layout, how tables are divided into server areas, and how to deliver food
  • Set and clear a table neatly and efficiently according to P.F. Chang's specifications
  • Learn curbside process and takeout expectations
  • Conduct side-work as required for each shift

Job Criteria

Experience

No experience required


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