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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $15.00 - $22.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Restaurant Discounts
Employee assistance program
Paid vacation
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Accident protection
critical illness insurance
Domestic Partner Benefits
401(k)
Job Description
Bub City is Chicago's premier destination for authentic barbecue, whiskey, and live country music. Known for its vibrant atmosphere and commitment to delivering exceptional dining experiences, Bub City offers a unique Southern-inspired menu including house-smoked pitmaster favorites, an expansive whiskey selection of more than 125 varieties from renowned and independent distilleries across the country, and a special weekend brunch that honors Southern culinary traditions. Operating throughout the day with lunch, dinner, weekend brunch, and late-night dining options, Bub City caters to a diverse clientele seeking a lively and memorable environment.
As part of the Lettuce Entertain You Enterprises umb... Show More
As part of the Lettuce Entertain You Enterprises umb... Show More
Job Requirements
- High school diploma or equivalent
- Ability to work flexible hours, including nights, weekends and holidays
- Ability to communicate effectively in English
- Physical ability to stand and walk for extended periods
- Ability to lift and move up to 50 pounds
- Comfortable working in a fast-paced, crowded environment
- Willingness to comply with all safety and sanitation guidelines
- Willingness to complete alcohol awareness training
Job Qualifications
- High school diploma or equivalent
- Previous experience in a customer service or host role preferred
- Strong communication and interpersonal skills
- Ability to multitask and work under pressure
- Friendly and approachable demeanor
- Basic understanding of reservation and telephone systems
- Knowledge of food safety and sanitation preferred
Job Duties
- Warmly greet and seat guests in the restaurant
- Answer telephones and take orders, messages and reservations
- Available to work a variety of hours, days and shifts, including weekends
- Safely and effectively move chairs, tables, highchairs and booster seats
- Safely and effectively use and operate all necessary tools and equipment
- Communicate in English to perform and follow job requirements
- Multitask calmly and effectively
- Work in a confined, crowded space of variable noise and temperature levels
- Ability to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, occasionally move and/or lift up to 50 pounds
- Ability to stand and walk for entire shift and navigate all restaurant areas including stairs and uneven surfaces
- Ensure the overall guest experience exceeds expectations and anticipate guests' needs
- Greet guests with a warm, sincere smile
- Use tact and good judgment when dealing with guest challenges and respond to guest needs with patience and courtesy
- Assist with clearing, cleaning and resetting tables and maintain restrooms
- Sell and accurately account for gift cards
- Use proper phone and voicemail etiquette and guidelines
- Understand and respond knowledgeably to questions about the restaurant and menu
- Follow all steps of service
- Understand and follow food allergy procedures and special orders/restrictions
- Comply with all safety and sanitation guidelines and procedures
- Successfully complete alcohol awareness training
- Follow all rules, policies, procedures and conditions of employment including Employee Handbook
- Get along well with others and be a team player
- Perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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