Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $12.25 - $17.00
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Work Schedule

Flexible
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Benefits

Discounted meals
Direct Deposit
career advancement
positive and rewarding work environment
holiday closures

Job Description

Paul Martin's American Grill is a cherished neighborhood restaurant known for its genuine hospitality and commitment to delivering exceptional dining experiences. Established with a vision of community and warmth, this restaurant has continued to grow as a beloved dining destination, offering American cuisine that appeals to a wide variety of tastes. As a dynamic and expanding restaurant concept, Paul Martin's American Grill combines a friendly environment with a focus on career growth and employee satisfaction. This establishment fosters a culture where team members can thrive personally and professionally, emphasizing the importance of dedication, enthusiasm, and a customer-first mindset. Employment at Paul Martin's American Grill is more than just a job; it is a potential lifelong career path where individuals who love hospitality are nurtured and recognized for their contributions.

Now hiring hosts, Paul Martin's American Grill seeks passionate and energetic individuals to join the team. The host role is pivotal within the restaurant as it serves as the first point of contact for guests and sets the tone for an extraordinary dining experience. Hosts at Paul Martin's are ambassadors of the brand, embodying the spirit of warm hospitality and attentive service from the moment guests arrive. This position requires professionalism, excellent communication skills, and a positive attitude to create a welcoming atmosphere. The restaurant values self-motivated candidates with a strong work ethic who are committed to providing gold-star guest service consistently. Being a host here means being part of a team that supports one another and works collectively to maintain high standards in a fast-paced, high-volume environment. Candidates should bring a passion for hospitality and be able to handle challenges with a cheerful attitude. Training and support are provided to ensure hosts succeed and feel confident in their role. Whether you are looking for your first opportunity in the hospitality industry or seeking to grow your restaurant career, Paul Martin's American Grill offers a vibrant and rewarding workplace where dedicated associates can build a lasting future with the company.

Job Requirements

  • Have a passion and strong commitment to hospitality
  • Have minimum 1-2 years experience in a high volume, fast-paced restaurant or customer service position
  • Possess a positive, energetic, can-do attitude and spirit
  • Have excellent phone etiquette and guest service skills
  • Be able to effectively communicate with team members and guests
  • Hold a current food handlers card in the state you are applying
  • Have a flexible work schedule and be able to meet our training schedule timeline
  • OpenTable experience is a plus

Job Qualifications

  • Minimum 1-2 years experience in a high volume, fast-paced restaurant or customer service position
  • Possess excellent phone etiquette and guest service skills
  • Strong commitment to hospitality
  • Effective communication skills with team members and guests
  • Current food handlers card valid in the state of employment
  • Positive and energetic attitude with a can-do spirit
  • Previous experience with OpenTable software is a plus

Job Duties

  • Greet guests promptly and warmly upon arrival
  • Manage guest reservations and seating arrangements efficiently
  • Provide accurate wait time estimates and communicate with guests accordingly
  • Maintain the cleanliness and organization of the host stand and entrance area
  • Assist in managing customer flow during busy periods
  • Answer phone calls professionally and handle guest inquiries or requests
  • Collaborate with the restaurant team to ensure smooth service operations

Job Criteria

Experience

Mid Level (3-7 years)


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