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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $12.25 - $17.00
Work Schedule
Flexible
Benefits
Discounted meals
Direct Deposit
career advancement
positive and rewarding work environment
holiday closures
Job Description
Paul Martin's American Grill is a cherished neighborhood restaurant known for its genuine hospitality and commitment to delivering exceptional dining experiences. Established with a vision of community and warmth, this restaurant has continued to grow as a beloved dining destination, offering American cuisine that appeals to a wide variety of tastes. As a dynamic and expanding restaurant concept, Paul Martin's American Grill combines a friendly environment with a focus on career growth and employee satisfaction. This establishment fosters a culture where team members can thrive personally and professionally, emphasizing the importance of dedication, enthusiasm, and a customer-first mindset. Employment at... Show More
Job Requirements
- Have a passion and strong commitment to hospitality
- Have minimum 1-2 years experience in a high volume, fast-paced restaurant or customer service position
- Possess a positive, energetic, can-do attitude and spirit
- Have excellent phone etiquette and guest service skills
- Be able to effectively communicate with team members and guests
- Hold a current food handlers card in the state you are applying
- Have a flexible work schedule and be able to meet our training schedule timeline
- OpenTable experience is a plus
Job Qualifications
- Minimum 1-2 years experience in a high volume, fast-paced restaurant or customer service position
- Possess excellent phone etiquette and guest service skills
- Strong commitment to hospitality
- Effective communication skills with team members and guests
- Current food handlers card valid in the state of employment
- Positive and energetic attitude with a can-do spirit
- Previous experience with OpenTable software is a plus
Job Duties
- Greet guests promptly and warmly upon arrival
- Manage guest reservations and seating arrangements efficiently
- Provide accurate wait time estimates and communicate with guests accordingly
- Maintain the cleanliness and organization of the host stand and entrance area
- Assist in managing customer flow during busy periods
- Answer phone calls professionally and handle guest inquiries or requests
- Collaborate with the restaurant team to ensure smooth service operations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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