Host

Nashville, TN, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $18.00 - $21.60

Work Schedule

Standard Hours

Benefits

Full-time benefit package

Paid Time Off

Holiday pay

401(k) enrollment

Hotel and travel discounts

promotional opportunities

Job Description

About the Establishment: This opportunity is with a reputable restaurant known for delivering exceptional dining experiences to its guests. The establishment prides itself on its warm, welcoming atmosphere and a strong commitment to quality service. As a restaurant, it operates with a customer-focused approach, emphasizing attentive and personalized guest interactions. Established in a competitive hospitality market, the restaurant continuously aims to enhance its service quality and maintain a high standard of guest satisfaction. The dynamic team environment encourages collaboration, professionalism, and dedication to guest relations, making it a preferred choice for dining in the region.

The Role: The position available is for a restaurant host, a vital front-of-house role responsible for welcoming and seating guests with a positive and professional demeanor. This is a full-time position that includes a comprehensive benefits package starting on the first day of employment, such as paid time off, holiday pay, and a 401(k) program after 30 days. The host will serve as the first point of contact, ensuring effective communication and interaction with guests to enhance their dining experience. The individual in this role must be attentive, personable, and able to manage multiple tasks in a fast-paced environment.

The restaurant host’s duties focus on creating an inviting atmosphere and facilitating smooth seating logistics aligned with guest preferences and the restaurant’s capacity. They will be expected to communicate efficiently with both servers and management to optimize guest satisfaction and restaurant operations. The role also entails maintaining the cleanliness and readiness of the restaurant and lounge areas and handling telephone inquiries following brand guidelines. This position demands excellent communication capabilities, friendliness, multitasking skills, and the ability to uphold the restaurant’s service standards consistently.

With opportunities for career advancement and the advantage of hotel and travel discounts at select regional locations, this role is well suited for candidates seeking to grow their careers in hospitality. The position offers promotional opportunities and a supportive workplace culture dedicated to employee well-being and professional growth. Candidates should be prepared to stand and move throughout their shifts and engage actively with guests and staff alike, ensuring the restaurant remains a top choice for customers.

Job Requirements

Utilize effective verbal and written communication skills
speak, read, and write in primary language(s) used in the workplace
stand and walk constantly throughout the workday
reach, bend, stoop, and pivot frequently throughout the workday

Job Qualifications

Effective verbal and written communication skills
ability to speak, read, and write in primary language(s) used in the workplace
ability to stand and walk constantly throughout the workday
ability to reach, bend, stoop, and pivot frequently throughout the workday

Job Duties

Set up the restaurant and/or lounge area for service
stock all areas with necessary items, equipment, and tools, and manage stock throughout the shift
provide each guest with an individualized greeting using charisma and stylized communication
purposefully navigate and seat each guest for individual requests
warmly accept telephone calls consistent with brand standards, thoughtfully listen to each guest inquiry, and provide accurate information or assistance
maintain cleanliness of restaurant spaces to be inviting and accommodating
effectively communicate with restaurant staff and management to ensure quality guest experiences and smooth restaurant operation
complete additional duties as assigned