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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $11.50 - $16.25
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule
Training and Development
inclusive work environment
Job Description
The hiring establishment is a restaurant dedicated to providing exceptional dining experiences through warm hospitality and efficient service. This establishment emphasizes not only delivering culinary excellence but also creating a welcoming atmosphere that leaves every guest with a lasting positive impression. As a host or hostess, you will be at the forefront of guest interaction, playing a crucial role in the smooth operation of the dining room environment. The restaurant prides itself on fostering an inclusive culture focused on diversity, equity, and inclusion, alongside a commitment to environmental and societal responsibility, ensuring a workplace that values every individual and strives... Show More
Job Requirements
- Ability to stand and walk for extended periods
- Ability to bend, stoop, and reach
- Ability to communicate clearly and audibly
- May occasionally need to lift and carry objects up to 15 lbs
- Ability to manage multiple tasks simultaneously
- Knowledge of reservation and waitlist management
- Experience coordinating with team members and management
- Commitment to customer service excellence
Job Qualifications
- High school diploma or equivalent preferred
- Previous experience in a customer service role, preferably in a restaurant setting, is a plus
- Positive attitude and strong work ethic
- Ability to work a flexible schedule, including evenings, weekends, and holidays as needed
- Strong verbal communication skills
- Basic computer skills
- Ability to maintain professionalism and composure under pressure
Job Duties
- Warmly greet all arriving guests with a genuine smile and professional demeanor
- Accurately record guest names and party sizes in the reservation system or on the waitlist
- Manage the seating chart effectively, considering server sections, guest preferences, and table availability to maximize efficiency and guest satisfaction
- Escort guests to their assigned tables, presenting menus and offering initial greetings
- Ensure tables are clean and ready for seating
- Answer phone calls promptly and courteously, taking reservations accurately and efficiently
- Manage online reservation systems and confirm reservations as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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