Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $18.00 - $21.00
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a renowned American restaurant chain that specializes in Asian cuisine, blending traditional Chinese recipes with a contemporary twist. Established as a leader in casual dining, P.F. Chang's has built its reputation on quality food, exceptional service, and a welcoming atmosphere. The brand prides itself on its commitment to innovation, guest experience, and a vibrant team culture that fosters growth and opportunity within its workforce.

The company is currently offering an exciting opportunity for individuals to join their team as Hosts or Hostesses, employment type flexible to either full-time or part-time positions. The pay range for this role is competitive, starting from $18.00 to $21.00 per hour depending on experience. This role is integral to providing first-class hospitality, ensuring guests receive warm welcomes and pleasant farewells, creating a lasting impression that aligns with the company’s values.

As a Host or Hostess at P.F. Chang's, the primary responsibility is to manage the overall flow of the restaurant efficiently and courteously. Your interaction with guests will include answering phones, greeting guests promptly, seating guests according to the restaurant layout, handling reservations, and assisting with takeout procedures. The position demands excellent customer service skills and the ability to multitask in a fast-paced environment. The role also requires familiarity with sanitation and safety practices to maintain the restaurant's high standards of cleanliness and guest safety.

This position does not require prior experience, as comprehensive on-the-job training is provided. This makes it an ideal opportunity for individuals looking to start their career in the hospitality industry or those seeking a flexible role within a respected brand. Employees can expect to work various shifts, necessitating flexibility and adaptability. The job also involves side-work responsibilities essential for the smooth operation of the restaurant such as cleaning and organizing the lobby and host area, mastering the restaurant seating layout, and assisting with crowd control.

P.F. Chang’s is committed to fostering employee growth and development, promoting from within to create pathways for advancement across its venues. Employees benefit from competitive pay, flexible scheduling, paid training, and a supportive work environment where their contributions are valued. The company also offers significant perks including discounted meals, an employee referral program, exclusive team member discounts, and guaranteed holidays with the restaurant closing on Thanksgiving and Christmas at most locations.

For qualifying team members, P.F. Chang's provides a comprehensive benefits package that includes medical, dental, and vision insurance, a 401(k) retirement plan based on hours worked, and paid sick leave in qualifying jurisdictions. This holistic approach to employee wellbeing makes P.F. Chang's an employer of choice within the hospitality industry. Joining their team means being part of a passionate community dedicated to celebrating life, family, and food through meaningful work and exemplary service.

Job Requirements

  • Previous experience is not required
  • Ability to communicate effectively with co-workers and guests
  • Excellent customer service skills
  • Ability to execute proper sanitation and safety procedures
  • Flexibility to work various shifts
  • Ability to multi-task in a fast-paced environment

Job Qualifications

  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Effective communication skills with co-workers and guests
  • Ability to multi-task in a fast-paced, team-oriented environment
  • Flexibility to work a variety of shifts
  • Willingness to learn and follow P.F. Chang's operational procedures

Job Duties

  • Interact courteously with guests including answering phones, greeting guests, seating guests, making reservations, and taking food orders
  • Uphold high safety and sanitation standards by completing sanitation practices at the front door, host desk, lobby area, and crowd control
  • Learn the restaurant seating layout, understand how tables are divided into server areas, and assist with food delivery
  • Set and clear tables neatly and efficiently according to P.F. Chang's specifications
  • Learn and apply curbside process and takeout expectations
  • Conduct side-work required for each shift
  • Maintain a positive and professional first and last impression to every guest

Job Criteria

Experience

No experience required


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