Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $18.50
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Work Schedule

Weekend Shifts
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Benefits

Paid Time Off
Health Insurance
employee discount
Career development opportunities
safe work environment

Job Description

This opportunity is with a renowned hospitality establishment known for excellence in guest service and sustainable practices. The employer operates within the full-service restaurant industry, prioritizing superior dining experiences while adhering to environmentally responsible standards. The position is hourly-based, with compensation set at $18.50 per hour, offering a blend of personal engagement and operational responsibilities in a dynamic setting.\n\nThe primary role involves greeting and escorting guests to their tables in line with the company's established guest service protocols and sustainability initiatives. The candidate will play a critical role as the first point of contact, greeting guests with warmth and professionalism, providing seating options, escorting diners to their tables, and presenting menus. This job demands mindfulness of the dining area’s presentation, continuous communication with team members through maintaining log books, and supporting service staff as needed. A significant aspect of the position includes coordinating reservations and managing special dining functions, ensuring seamless guest experiences. Candidates will also be expected to uphold stringent safety standards by practicing safe work habits, wearing protective gear appropriately, and complying with MSDS and OSHA guidelines. The position offers clear growth pathways, such as progression into Food Server, Guest Service Agent, Restaurant Supervisor, or Front Office Supervisor roles, underscoring a commitment to career development within the company.\n\nThe role is integral to advancing the business’s commitment to sustainability, particularly through participation in the EarthView program that emphasizes eco-friendly operational practices. This reflects a broader cultural commitment within the organization to balance customer satisfaction with environmental stewardship. Its work environment is dynamic, sometimes involving holiday and weekend shifts, necessitating physical activity such as standing for extended periods, walking, pushing, lifting up to 30 pounds, and other physical motions like bending, stooping, or kneeling. These conditions require candidates to have physical resilience and a proactive approach to workplace safety and hygiene standards. This position not only focuses on delivering excellent guest service but also on living by the core values of the organization: People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It. These principles frame a respectful and high-performing workplace culture committed to excellence and accountability, making this role ideal for individuals passionate about hospitality and guest relations with a conscientious mindset toward sustainability and teamwork.

Job Requirements

  • High school diploma or equivalent
  • Previous customer service experience preferred
  • Able to stand for extended periods
  • Able to walk, push, lift up to 30 pounds, bend, stoop, kneel and crouch
  • Available to work on holidays and weekends

Job Qualifications

  • High school diploma or equivalent
  • Previous customer service experience preferred

Job Duties

  • Meet and greet guests as they arrive, offer choice of seating, escort to the dining table and present menu
  • Read, maintain and make daily entries in the log book to coordinate communication between shifts and management
  • Maintain proper set-up of the dining room
  • Assist as needed or requested with service
  • Receive records and make any necessary arrangements for reservations and special functions in the restaurant
  • Follow sustainability guidelines and practices related to HHM’s EarthView program
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
  • Perform other duties as requested by management

Job Criteria

Experience

Entry Level (1-2 years)


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