Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $16.00 - $16.88
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Work Schedule

Standard Hours
Flexible
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Benefits

competitive pay
Same Day Pay
Health Insurance
Vacation Time
Employee assistance program
401k plan
Employee Stock Purchase Program
Employee Discounts
recognition programs
Training and Development

Job Description

Cracker Barrel is a renowned American restaurant and retail chain that has been delighting guests since 1969. Known for its wholesome Southern cuisine, country store ambiance, and warm hospitality, it provides a unique dining and shopping experience that evokes a sense of nostalgia and comfort. With over 70,000 team members across the nation, Cracker Barrel emphasizes a culture of inclusiveness, teamwork, and community. The brand has established itself as a beloved gathering place where guests can enjoy abundant servings of delicious food, explore unexpected retail finds, and feel truly at home. This environment encourages a blend of tradition and friendliness, making every visit memorable. At the heart of Cracker Barrel’s success is its dedication to fostering a supportive workplace where employees are valued and growth is encouraged.

The role of a Host at Cracker Barrel is pivotal in creating welcoming and seamless guest experiences. As a Host, you will be the first point of contact for visitors, ensuring they feel immediately at ease and cared for upon arrival. This role entails managing the flow of the dining room by efficiently handling the waitlist, updating guests with professionalism and a positive demeanor, and preparing tables to welcome new groups. The Host position is designed for individuals who enjoy connecting with people, maintaining composure during busy periods, and contributing as part of a friendly, team-oriented atmosphere.

Cracker Barrel recognizes that restaurant experience is not a prerequisite for this role, as comprehensive training is provided. The company promotes a culture where new team members are supported from day one, empowering them with the skills and confidence needed to thrive. Hosts enjoy competitive compensation, with pay ranging from $16.00 to $16.88 per hour, along with same-day pay access to enhance financial flexibility. Both full-time and part-time employees benefit from eligibility for health insurance on their first day, paid vacation time, and access to an employee assistance program that supports well-being beyond the workplace.

Career growth is a core focus at Cracker Barrel, with industry-leading training programs such as the PAR training system initiated immediately for new hires. The company also offers a 401k plan with company matching contributions starting at 90 days and an Employee Stock Purchase Program, which enables employees to invest and share in the company’s success. Recognition programs and employee events foster a strong sense of belonging and community, reinforcing the company’s commitment to a positive work culture.

Additional perks include a 35% discount on food and retail items, along with exclusive offers through Biscuit Perks, providing discounted access to home, travel, cell phones, and more. Cracker Barrel's comprehensive approach not only values employee contributions but also enhances their quality of life, making it an ideal workplace for individuals seeking a fulfilling and stable career in hospitality. Joining Cracker Barrel means becoming part of a family that takes pride in every moment shared with guests and fellow team members. With a welcoming work environment, opportunities for personal and professional development, and a wide range of benefits, the Host position at Cracker Barrel offers a rewarding path for anyone passionate about delivering exceptional service and fostering genuine connections with people.

Job Requirements

  • ability to work flexible hours including evenings and weekends
  • physical ability to stand and walk for extended periods
  • basic math skills for managing waitlists
  • customer-focused attitude
  • availability to complete training programs
  • legal authorization to work in the United States

Job Qualifications

  • high school diploma or equivalent preferred
  • strong communication and interpersonal skills
  • ability to stay calm under pressure
  • enthusiasm for working in a team environment
  • positive and friendly personality
  • previous customer service experience is a plus but not required
  • willingness to learn and adapt

Job Duties

  • greet guests warmly upon arrival
  • manage the dining room waitlist efficiently
  • update guests on wait times with a positive attitude
  • prepare tables for incoming guests promptly
  • maintain a calm and approachable demeanor during busy periods
  • collaborate with team members to ensure smooth service flow
  • promote a welcoming and friendly atmosphere

Job Criteria

Experience

No experience required


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