Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $16.00 - $19.00
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a renowned American-based casual dining restaurant chain that specializes in Asian cuisine, with a focus on Chinese dishes. Established as a leader in the restaurant industry, P.F. Chang's prides itself on combining authentic flavors with a unique dining experience. The brand is recognized for its stylish ambiance, exceptional hospitality, and dedication to quality. Operating numerous locations across the United States and internationally, P.F. Chang's continues to grow and attract both guests and team members who are passionate about delivering a memorable dining experience. The company fosters a strong culture centered on teamwork, growth opportunities, and providing a positive work environment for all employees.

This job posting is for the position of Host or Hostess at P.F. Chang's, available for both full-time and part-time employment. The pay range for this role is $16.00 to $19.00 per hour based on experience, reflecting competitive wages for the hospitality industry. Working as a Host at P.F. Chang's means you play a pivotal role in setting the tone for every guest’s visit. You will be the first and last point of contact for guests, ensuring a warm welcome and smooth departure. The Host is responsible for managing the seating flow of the restaurant, including greeting guests, answering phones, making reservations, and accurately managing wait times if applicable.

The role offers a chance to develop important skills in customer service, communication, and restaurant operations. P.F. Chang's provides paid on-the-job training, meaning no prior experience is necessary, making it an ideal opportunity for those new to the hospitality field or looking to advance within the restaurant industry. The Host will learn and implement high safety and sanitation standards, including maintaining cleanliness at the front door, host desk, and lobby areas. Familiarity with the restaurant's seating layout and service flow is crucial to help ensure guest satisfaction and efficient service delivery.

This position also involves responsibilities such as setting and clearing tables according to company specifications, supporting curbside order processes, and completing assigned side-work during each shift. Flexibility is key, as team members must be able to work varied shifts in a fast-paced, team-oriented environment. P.F. Chang's actively promotes from within, offering valuable opportunities for advancement to team members who demonstrate dedication and skill.

The restaurant values its employees by offering a variety of benefits. All team members enjoy flexible scheduling, competitive pay, discounted meals, exclusive team member discounts, and paid training. Additionally, P.F. Chang's closes its locations on Thanksgiving and Christmas at most sites to honor family time. For qualifying employees, further benefits include access to a 401(k) retirement plan, medical, dental, and vision insurance, as well as paid sick leave where applicable. Working at P.F. Chang's is about more than just a job; it’s about being part of a passionate team that celebrates life, family, and food.

Job Requirements

  • Previous experience is not required - we will train you
  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Must be able to communicate effectively with co-workers and guests
  • Flexibility to work a variety of shifts
  • Ability to multi-task in a fast-paced, team-work environment

Job Qualifications

  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Must be able to communicate effectively with co-workers and guests
  • Flexibility to work a variety of shifts
  • Ability to multi-task in a fast-paced, team-work environment

Job Duties

  • Interact courteously with guests including answering phones, greeting guests, seating guests, making reservations, and taking food orders
  • Uphold high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area, and crowd control
  • Learn restaurant seating layout, how tables are divided into server areas, and how to deliver food
  • Set and clear tables neatly and efficiently according to P.F. Chang’s specifications
  • Learn curbside process and takeout expectations
  • Conduct side-work as required for each shift

Job Criteria

Experience

No experience required


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