Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
Day Shifts
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Benefits

flexible schedule
team environment
Employee Discounts
Opportunities for advancement
supportive management

Job Description

Charbar7 is a family owned and operated restaurant that values tradition, quality, and innovation passed down through generations. This establishment places a strong emphasis on attention to detail and providing exceptional service and dining experiences to its guests. Being family operated means that Charbar7 fosters a supportive and collaborative work environment where employees are valued as part of the family. The company culture highlights positive attitudes, teamwork, and a genuine love for great food, creating a warm and inviting atmosphere for both staff and guests. As a restaurant with a focus on customer satisfaction and high service standards, Charbar7 continuously seeks to improve and innovate in all aspects of their operation, from their menu offerings to their customer engagement methods. This commitment to excellence has helped Charbar7 establish a loyal customer base and a reputable standing in the local dining community.

The Host position at Charbar7 plays a crucial role in shaping the first impression of guests when they enter the restaurant. This role is perfect for individuals who are naturally friendly, personable, and enjoy engaging with people in a hospitality setting. The Host is responsible for greeting every guest with a warm and genuine reception, ensuring they feel welcome and valued from the moment they walk in. Responsibilities include managing the seating arrangements efficiently to optimize restaurant capacity while maintaining guest comfort and satisfaction. This requires an unbiased rotation of guests across various sections to ensure fairness and smooth operation.

In addition to seating guests, the Host provides menus and information about features or specials, answers guest inquiries either in person or over the phone, and manages waitlists when the restaurant is busy, quoting accurate wait times. The role also includes maintaining the cleanliness and presentation of the entryway and public areas to uphold the restaurant’s standards of hygiene and professionalism. The Host must also perform various side duties before, during, and after their shift, which contribute to the overall smooth running of the restaurant. Compliance with sanitation, safety, and alcohol policies is mandatory, reflecting the company’s commitment to responsible and safe service. Overall, this is a dynamic role that demands excellent communication skills, the ability to multitask effectively, and a friendly demeanor to create a welcoming environment for every guest.

Job Requirements

  • Stands/walks 4 to 8 hours per shift
  • Reaches, lifts and bends, frequently
  • Ability to read and write English
  • Ability to verbalize and clearly respond to guests
  • Ability to be friendly and smile

Job Qualifications

  • Ability to read and write English
  • Ability to verbalize and clearly respond to guests
  • Ability to be friendly and smile

Job Duties

  • Greets every guest as they enter the establishment with a genuine and positive reception
  • Helps to determine guests needs and gathers all necessary information to assist the guest
  • Seats the guest and supplies with materials such as menus, silverware, and feature information
  • Maintains accurate and unbiased rotation of guests and tables throughout the restaurants sections
  • When necessary manages guest cue when on a wait and quotes times
  • Receives all phone calls and either answers guests questions or transfers accordingly
  • Says goodbye to every guest as they leave the building, inviting them back in the future
  • Maintains presentation and cleanliness of entry way and public areas
  • Prepares before, during and after shift with various side works
  • Adheres to sanitation, safety, and alcohol policies put forth by management and the state

Job Criteria

Experience

Entry Level (1-2 years)


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