Job Overview

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Employment Type

Full-time
Part-time
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Benefits

Competitive base wage
Tips
free meal
Telehealth medical and mental benefits
Paid Time Off
Sick and Safe Leave
401k plan
Opportunities for advancement

Job Description

Nando's PERi-PERi is a popular restaurant chain praised for its vibrant atmosphere and delicious flame-grilled chicken dishes inspired by Portuguese and South African flavors. Known for its unique, friendly service style and inviting environment, Nando's offers a fun and rewarding work experience for those who enjoy engaging with customers and working as part of a team. The company embraces a culture of inclusivity and diversity, reinforcing its commitment to equal employment opportunities and ensuring a welcoming environment for employees from all walks of life. Whether you're just beginning your journey in the restaurant industry, seeking to advance your hospitality career, or looking to earn some extra income, Nando's provides an excellent opportunity to grow and develop professionally.

Nando's is currently hiring Hosts for both full-time and part-time positions. As a Host, you will play a crucial role in creating the first and lasting impression for every guest who walks through the door. Hosts act as the ultimate brand ambassadors, welcoming guests warmly and guiding them through the unique service style that defines Nando's. This position is perfect for individuals who are gracious, hospitable, and enjoy engaging with people in a friendly, approachable manner. You will be responsible for managing the flow of the dining room, recognizing both regular guests and newcomers, and ensuring each person leaves satisfied with their experience.

The role demands strong communication skills, a commitment to quality service, and the ability to remain calm and efficient under pressure. You will work closely with the team to provide superior guest experiences, explaining menu items and service procedures in a way that makes guests feel comfortable and valued. Additionally, Nando's offers competitive pay including a base wage plus tips that average between $3 and $4 per hour worked, making this position financially rewarding. Employees enjoy a range of perks such as free meals during shifts, telehealth medical and mental health benefits for themselves and their families, paid time off earned after one year, sick and safe leave from the start, 401k plans, and opportunities for career growth through internal development programs.

Physically, the Host role requires the ability to stand, walk, and climb stairs throughout the shift, often carrying food items and dishes. Candidates should be capable of lifting up to 15 pounds independently and possess good hand-eye coordination. This dynamic position challenges you to remain active and engaged in a fast-paced environment while maintaining a professional and friendly demeanor. Nando's commitment to a supportive atmosphere ensures that every team member has the opportunity to thrive, succeed, and enjoy their workday. Join Nando's today and become part of a team where #EveryoneIsWelcome and your contributions truly matter.

Job Requirements

  • Ability to take direction and work in a team environment
  • Ability to work calmly and effectively under pressure
  • Commitment to quality service and knowledge of food and beverage
  • Knowledge of safety, sanitation, and food handling procedures
  • Basic English language and professional communication skills
  • Ability to stand, walk, and climb stairs for extended periods
  • Ability to lift up to 15 pounds independently
  • Good hand-eye coordination
  • Ability to reach, bend, twist, stoop, push, pull, and lift overhead
  • Must be able to walk or stand for 8-10 hours per day
  • Ability to climb stairs in multi-level restaurant locations

Job Qualifications

  • Previous experience in a customer service or hospitality role preferred
  • Strong communication skills in English
  • Ability to work effectively in a team environment
  • Basic knowledge of food safety and sanitation practices
  • Friendly and approachable demeanor
  • Ability to remain calm and professional in high-pressure situations
  • Willingness to learn and adapt to the Nando's service style

Job Duties

  • Welcome guests warmly and introduce them to Nando's unique service style
  • Manage the flow of the dining room to ensure efficient seating and guest satisfaction
  • Recognize and engage with regular and first-time guests to enhance their dining experience
  • Maintain poise under pressure, providing friendly and confident service at all times
  • Explain menu options and answer guest questions knowledgeably
  • Collaborate with team members to ensure smooth operations during busy periods
  • Uphold safety, sanitation, and food handling standards as per company guidelines

Job Criteria

Experience

No experience required


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