Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $16.00 - $19.00
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a renowned American casual dining restaurant chain specializing in Asian cuisine. Established with a vision to celebrate life, family, and food, the brand has grown into a popular dining destination known for its high-quality dishes, vibrant atmosphere, and exceptional customer service. As a leader in the casual dining segment, P.F. Chang's focuses on offering guests a memorable experience through a unique blend of cultural influences and culinary excellence. With locations across the United States and other countries, the company prides itself on maintaining a welcoming environment for both guests and employees alike, emphasizing a collaborative and purposeful workplace culture.

The role of Host at P.F. Chang's is pivotal as the first point of contact in the restaurant. This position is responsible for delivering an excellent hospitality experience by managing the overall flow of the dining area. Hosts are tasked with greeting guests warmly upon arrival, answering any questions, and ensuring they are seated efficiently while maintaining professionalism and courtesy. This role contributes significantly to the overall guest satisfaction since it shapes the first and last impressions guests have about the restaurant.

This is an evergreen job opportunity, available for both full-time and part-time employment, where training is provided on the job. The Host's responsibilities include accurately quoting wait times during peak hours, managing phone inquiries, taking reservations, and understanding the restaurant layout to assist with seating arrangements. In addition, hosts uphold high standards of cleanliness and safety through regular sanitation practices at the front door, host station, and lobby, ensuring a safe environment for guests and staff. Hosts also learn the curbside pickup and takeout service expectations, adding flexibility to their role.

Beyond operational duties, the position offers opportunities for advancement within the company, reflecting P.F. Chang's commitment to promoting from within and investing in its team members' professional development. Employees enjoy a variety of benefits, including competitive pay, flexible scheduling, discounted meals, and exclusive discounts, along with participation in an employee referral program. For qualifying employees, additional benefits such as 401(k) retirement plans, medical, dental, and vision insurance, and paid sick leave are available based on hours worked and jurisdictional qualifications.

Working at P.F. Chang's offers more than just a job - it presents a chance to be part of a motivated and passionate team driven by a shared purpose. Whether just starting out or looking for growth opportunities, the Host role is designed for individuals who are eager to learn, thrive in a fast-paced environment, and contribute to creating a welcoming dining experience. The company encourages applicants to prepare their resumes and apply at any time, reflecting its commitment to ongoing recruitment and workforce growth.

Job Requirements

  • Must be at least 18 years old
  • Previous experience is not required - we will train you!
  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Must be able to communicate effectively with co-workers and guests
  • Flexibility to work a variety of shifts
  • Ability to multi-task in a fast-paced, team-work environment

Job Qualifications

  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Ability to communicate effectively with co-workers and guests
  • Flexibility to work a variety of shifts
  • Ability to multi-task in a fast-paced, team-work environment

Job Duties

  • Interact courteously with guests (answer phones, greet guests, seat guests, make reservations, take food orders)
  • Uphold high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area and crowd control
  • Learn restaurant seating layout, how tables are divided into server areas, and how to deliver food
  • Set and clear tables neatly and efficiently according to P.F. Chang's specifications
  • Learn curbside process and takeout expectations
  • Conduct side-work as required for each shift

Job Criteria

Experience

No experience required


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