Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $13.25 - $16.50
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Work Schedule

Standard Hours
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Benefits

competitive pay
same day pay access
Health insurance eligibility
Vacation Time
Employee assistance program
401(k) plan with company matching
Employee Stock Purchase Program
Employee Discounts
recognition programs
Training and Development

Job Description

Cracker Barrel is a beloved American restaurant and retail company with a rich history dating back to 1969. Known for its unique blend of Southern country comfort food and nostalgic retail shopping, Cracker Barrel has grown into a cherished destination for families, travelers, and guests seeking a wholesome dining experience alongside quaint and charming retail offerings. Boasting more than 70,000 team members nationwide, the brand embodies a spirit of hospitality and a commitment to creating a welcoming atmosphere where guests feel at home. At its core, Cracker Barrel isn’t just about serving food but about forging lasting connections through memorable experiences, genuine warmth, and community spirit. The company prides itself on its roots and traditions while continually evolving to meet the needs of its diverse guest base.

Joining Cracker Barrel means becoming a part of a team that values collaboration, respect, and dedication. This particular role, the Host position, is an integral part of the guest experience. Hosts are the first point of contact for guests as they enter the restaurant, tasked with creating an inviting and positive atmosphere from the moment guests arrive. The Host is responsible for managing the flow of the dining room, overseeing the waitlist, and ensuring each table is prepared and ready for new groups. A successful Host brings positive energy, a warm and approachable style, and the ability to remain calm during busy periods. Even those who have no prior restaurant experience are encouraged to apply, as Cracker Barrel provides thorough training to set new team members up for success.

Employment at Cracker Barrel provides more than just a paycheck. The company offers competitive weekly pay with the convenience of same-day pay access. Both full-time and part-time employees become eligible for health insurance on their very first day, demonstrating the company’s commitment to employee well-being. Additional benefits include vacation time, an employee assistance program (EAP), and numerous growth opportunities beginning with an industry-leading PAR training program. Employees can participate in a 401(k) plan with company matching after 90 days and take advantage of an Employee Stock Purchase Program.

The culture at Cracker Barrel fosters a strong sense of belonging and support starting day one. New hires receive thorough onboarding and continuous development support to help them thrive personally and professionally. The organization celebrates its people through recognition programs and engaging employee events. Furthermore, employees enjoy exclusive perks such as a 35% discount on food and retail items and special offers on various lifestyle needs, such as travel and cell phone discounts. This Host role provides an exciting opportunity to be part of a dedicated team that values community, warmth, and making a difference through everyday moments shared with guests and coworkers.

Job Requirements

  • high school diploma or equivalent
  • ability to stand and walk for extended periods
  • availability to work flexible shifts including evenings, weekends, and holidays
  • basic math and organizational skills
  • strong communication skills
  • ability to maintain a positive attitude under pressure
  • willingness to adhere to Cracker Barrel's policies and standards

Job Qualifications

  • good communication and interpersonal skills
  • ability to stay calm and positive in a fast-paced environment
  • team-oriented mindset
  • friendly and approachable personality
  • willingness to learn and adapt quickly
  • previous hospitality or customer service experience is a plus but not required

Job Duties

  • greet guests warmly and make them feel welcomed
  • manage the waitlist efficiently to ensure smooth dining room flow
  • update guests on wait times and seating availability with a friendly demeanor
  • prepare tables promptly for new guests
  • maintain a calm and composed attitude during busy service periods
  • work collaboratively with the team to provide exceptional guest experiences
  • uphold cleanliness and organization in the host station area

Job Criteria

Experience

No experience required


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