Job Overview

briefcase

Employment Type

Full-time
Part-time
clock

Work Schedule

Standard Hours
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule

Job Description

The hiring establishment is a vibrant and customer-focused restaurant dedicated to providing an exceptional dining experience to all guests. Known for its welcoming atmosphere and quality service, this restaurant prides itself on creating a friendly environment where guests feel valued from the moment they walk in. The company emphasizes professionalism blended with a warm, approachable demeanor, making it a preferred dining destination in the community. It operates with a team-oriented approach where every member contributes to delivering outstanding service and satisfaction.

The role of Host / Hostess at this restaurant is a critical front-of-house position responsible for managing the initial customer interaction and the smooth flow of guest seating. Employment for this role is typically part-time or full-time, with working hours designed to accommodate busy dining periods, including evenings and weekends. The salary is competitive within the hospitality industry and commensurate with experience and skills.

As a Host / Hostess, your primary responsibility is to greet and seat guests courteously, quickly, and efficiently, always maintaining a positive, pleasant, and enthusiastic attitude. This role demands excellent communication skills and the ability to work cohesively with team members to ensure a seamless dining experience for every guest. In addition to welcoming guests, you will handle telephone duties, including answering calls and taking accurate to-go orders. Managing the waitlist and call-ahead seating system is an essential part of maintaining a balanced and organized seating arrangement during peak hours.

You will also be tasked with keeping the host/hostess station well-stocked with necessary supplies and ensuring that the lobby area, menus, and restrooms meet cleanliness standards at all times. Physical demands of the role include the ability to lift between 25 and 50 pounds and maintain fast-paced mobility for prolonged periods, often up to 8 hours. This includes repetitive motions such as pushing, pulling, stretching, and the continuous use of fingers and wrists, which are typical in a busy restaurant environment.

This position offers a unique opportunity for individuals who enjoy a dynamic, customer-facing role within the hospitality sector, where friendliness, efficiency, and teamwork are paramount. The Host / Hostess role is often a stepping stone to other positions within the restaurant industry, providing valuable experience in customer service, communication, and operational flow. Overall, this role is essential to creating the first and lasting impression guests receive, shaping their overall dining experience positively and invitingly.

Job Requirements

  • Ability to lift 25-50 pounds
  • willingness to perform fast-paced physical activity for up to 8 hours
  • basic proficiency in phone and order management
  • high school diploma or equivalent preferred
  • prior experience in a hospitality or customer service role beneficial

Job Qualifications

  • Excellent communication skills
  • ability to work as part of a team
  • experience in customer service preferred
  • skills in managing wait lists and seating arrangements advantageous
  • ability to maintain cleanliness and organization
  • physical capability for lifting and mobility
  • positive and enthusiastic attitude

Job Duties

  • Greet guests courteously and promptly
  • seat guests efficiently while maintaining a positive attitude
  • answer phone calls and direct to-go orders accurately
  • manage the wait list and call-ahead seating system
  • maintain cleanliness of lobby, menus, and restrooms
  • keep host/hostess area stocked with necessary items
  • perform physical tasks including lifting and fast-paced mobility

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef