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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $19.16 - $22.16
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
The Bay Club Company (TBCC) is a distinguished hospitality and wellness company known for delivering exceptional experiences through its exclusive clubs. TBCC operates multiple facilities that blend luxury, comfort, and a rich sense of community, catering to members who value quality service and a broad array of amenities including fitness centers, pools, dining venues, and social event spaces. Established to create an environment where members can enjoy a holistic approach to lifestyle and wellness, TBCC places a high emphasis on its unique culture and values that guide every employee’s actions and interactions. The company's inclusive culture is embodied in what... Show More
Job Requirements
- Knowledge of company policies
- Ability to read, understand and communicate information in writing
- Ability to understand and communicate verbally
- Ability to utilize club software and email programs like Microsoft Outlook
- At least one year of hospitality or related service experience preferred
- Food Safety certification if applicable
- Professional and friendly customer service attitude
- Strong verbal communication and conflict resolution
- Enthusiastic, responsible and dependable team player
- Self-motivated and initiative taking
- Well organized and detail oriented
- CPR certification
- Flexibility to work day, evening, weekend and holiday shifts
- Ability to stand for extended periods and lift up to 50 pounds
- Ability to handle physical demands such as walking, stooping, kneeling and crouching
Job Qualifications
- At least one year experience in the hospitality industry or related service position preferred
- Food Safety certified (if applicable)
- Professional, friendly manner and excellent customer service skills
- Strong verbal communication and conflict resolution skills
- Enthusiastic, responsible, and dependable team player
- Self-motivated, takes initiative and willing to acquire new skills
- Well organized and detail oriented
- CPR certified
Job Duties
- Greet members and guests upon arrival to the Club
- Check members in by verifying their membership
- Ensure all guests complete a Guest Registration Waiver and pay applicable fees
- Book appointments, program, and class reservations
- Provide information about Club programming and facilities
- Deliver exceptional service to retain guests
- Represent the club professionally through appearance and communication
- Operate cash register and process payments
- Manage cash and balance drawer each shift
- Perform opening and closing duties
- Answer and transfer phone calls
- Create and serve food and beverage items
- Promote daily specials and encourage upgrades
- Maintain clean and safe environment according to food safety standards
- Greet and assist members in pool area
- Support food and beverage team with orders and service
- Maintain and restock refreshment stations
- Assist in maintaining cleanliness and stock levels in Club areas
- Perform detailed cleaning and preventive maintenance
- Restock vanity supplies and janitorial products
- Assist with laundry functions
- Communicate timely and follow up
- Participate in required events, programs, meetings, and trainings
- Flexibility to work day, evening, weekend, and holiday shifts
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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