Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $12.00 - $16.50
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Work Schedule

Standard Hours
Flexible
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Benefits

competitive pay
Anniversary pay
Paid sick leave
Medical Coverage
dental coverage
vision coverage
multiple insurance options
wealth benefits
flexible spending accounts
Dining Discounts
matching 401(k) plan

Job Description

The Capital Grille is a prominent and distinguished fine dining restaurant chain known for its exceptional culinary craftsmanship and superior service. With a reputation for excellence, The Capital Grille offers a sophisticated yet comfortable environment where guests can savor masterfully prepared cuisine paired with a meticulous dining experience. The establishment prides itself on a refined atmosphere perfect for special occasions, business dinners, and memorable celebrations. Being part of The Capital Grille means joining a team committed to maintaining the highest hospitality standards and fostering a nurturing work environment. This dedication to quality extends not only to guests but also to employees, who are supported with numerous benefits and opportunities for growth within the company.

The role of Host at The Capital Grille is integral to the restaurant's promise of extraordinary hospitality. As a Host, you are the first point of contact for guests, setting the tone for their entire dining experience with a warm smile and genuine engagement. This position requires exceptional interpersonal skills to interact with guests, create a welcoming atmosphere, and facilitate smooth, efficient seating. Hosts are responsible for managing the waiting list during busy periods, effectively communicating wait times and ensuring guest expectations are met with accuracy and professionalism. In addition to guest engagement, the Host maintains cleanliness and sanitization of guest touchpoints, underscoring the restaurant's commitment to health and safety standards. The role also involves coordinating closely with servers to introduce guests and create fluid transitions throughout their visit. The pay for this role varies by location, reflecting a competitive wage structure aligned with regional standards. Employment in this position includes a variety of distinctive benefits such as competitive weekly pay, anniversary bonuses, paid sick leave, comprehensive medical, dental, and vision coverage, as well as multiple insurance and wealth benefit options. Flexible spending accounts and dining discounts are also available, alongside a 401(k) matching plan for employees aged 21 and over after one year of service. This position not only offers rewarding work but also a chance to build a career in a respected hospitality brand that values employee development and satisfaction.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a hospitality or customer service role
  • Excellent communication skills
  • Ability to stand for extended periods
  • Flexibility to work evenings, weekends, and holidays
  • Ability to handle high stress and busy environments
  • Basic knowledge of health and safety standards

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in a hospitality or customer service role advantageous
  • Strong communication and interpersonal skills
  • Ability to manage waiting lists and guest flow efficiently
  • Attention to detail in maintaining cleanliness
  • Positive attitude and friendly demeanor
  • Ability to work in a fast-paced environment

Job Duties

  • Set the stage for an exceptional dining experience with every guest
  • Engage in friendly conversation when seating guests and introducing servers
  • Manage restaurant waiting lists during high volume periods
  • Accurately set guest expectations regarding wait times
  • Sincerely thank guests upon departure and invite them to return
  • Ensure various guest touchpoints are regularly cleaned and sanitized
  • Coordinate with servers for smooth guest transitions

Job Criteria

Experience

Entry Level (1-2 years)


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