Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $13.50 - $17.00
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Work Schedule

Standard Hours
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Benefits

competitive pay
Health Insurance
Vacation Time
Employee assistance program
401(k) plan with company matching
Employee Stock Purchase Program
Employee Discounts

Job Description

Cracker Barrel is a well-established and beloved restaurant and retail chain that has been serving up a unique blend of Southern hospitality, comfort food, and friendly service since its founding in 1969. Known for its warm and welcoming atmosphere, Cracker Barrel provides guests with a memorable dining experience that goes beyond just the food. With more than 70,000 team members across the United States, Cracker Barrel prides itself on fostering a culture of belonging, teamwork, and mutual respect. The company is deeply rooted in its commitment to quality, community, and providing a place where people can gather, reconnect, and feel at home.

Joining Cracker Barrel as a Host offers an exciting opportunity for individuals who enjoy engaging with people and creating positive experiences. In this role, you are the first point of contact for guests, greeting them with a warm welcome and ensuring that their visit begins on a positive note. Hosts play a critical role in managing the flow of the dining room by coordinating the waitlist, communicating wait times effectively, and ensuring each table is prepared and ready for the next guests. This position demands a mix of interpersonal skills, organization, and the ability to stay calm and positive in a fast-paced environment.

The job is perfect for those who bring genuine warmth, a friendly demeanor, and a team-oriented mindset to their work. Newcomers to the restaurant industry are encouraged to apply, as Cracker Barrel provides comprehensive training through their industry-leading PAR program, designed to equip employees with the skills needed to succeed and grow within the company. This role constitutes either full-time or part-time employment, with competitive pay and the flexibility to fit various schedules.

Cracker Barrel is committed to employee well-being, offering benefits such as health insurance eligibility from day one, vacation time, an employee assistance program, a 401(k) plan with company matching contributions, and an employee stock purchase program. Additionally, the company fosters a positive workplace culture through recognition programs, employee events, and ongoing training and development opportunities. Employees also enjoy exclusive discounts on food, retail items, and other perks, making Cracker Barrel not only a workplace but also a community where employees can thrive and feel valued.

This Host position is ideal for individuals who find joy in making others feel welcome, maintaining order and efficiency, and contributing to a team environment where everyone's efforts matter. If you bring positive energy, patience, and approachability, and are ready to embark on a rewarding career journey, Cracker Barrel invites you to join their team and be a part of something special. The company maintains an equal opportunity employment policy, ensuring a diverse and inclusive workplace where qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability, or any other protected class.

Job Requirements

  • High school diploma or equivalent
  • Ability to communicate effectively with guests and team members
  • Willingness to work flexible hours including evenings, weekends, and holidays
  • Ability to stand and walk for extended periods
  • Positive attitude and good teamwork skills
  • No prior restaurant experience required
  • Eligible to work in the United States

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in customer service or hospitality is beneficial but not required
  • Strong interpersonal and communication skills
  • Ability to multitask and remain composed under pressure
  • Positive and approachable demeanor
  • Team player with a willingness to learn
  • Basic math skills for handling waitlists and seating arrangements

Job Duties

  • Greet guests warmly and make them feel welcome
  • Manage the dining room flow by coordinating the waitlist
  • Update guests with wait times and seating availability
  • Ensure tables are clean and ready for incoming guests
  • Collaborate with team members to maintain a smooth dining experience
  • Stay calm and organized during busy periods
  • Provide excellent customer service with a positive attitude

Job Criteria

Experience

No experience required


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