Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Wellness Program
Dental Insurance
Health Insurance
Employee assistance program
401(k) matching
Opportunities for advancement
Referral program
Vision Insurance
Life insurance
Job Description
Zea Rotisserie and Bar, part of Taste Buds Management, is a renowned restaurant group dedicated to providing exceptional dining experiences through a blend of flavorful cuisine and outstanding customer service. Taste Buds Management is known for its commitment to culinary excellence and guest satisfaction, operating a variety of restaurant concepts that emphasize quality, freshness, and community engagement. As an established player in the hospitality industry, the company focuses heavily on fostering a positive and inclusive work environment while delivering memorable experiences to every guest who walks through its doors. Zea Rotisserie and Bar, under the umbrella of Taste Buds Management, is recognized for its cozy yet vibrant ambiance, creative menu offerings, and a strong emphasis on hospitality excellence. They strive to maintain their reputation by ensuring every team member embraces the company culture and contributes to the seamless operation of the restaurant.
The role of Host/Hostess at Zea Rotisserie and Bar is crucial as it represents the first point of contact for guests, setting the tone for their entire dining experience. This position is much more than greeting guests; it involves managing the flow of the restaurant, ensuring efficient seating arrangements, and communicating effectively with both guests and restaurant management. Hosts or Hostesses answer phones promptly, demonstrate superior knowledge of the menu and restaurant operations, and coordinate the service smoothly between the dining area and kitchen. This role demands excellent communication skills, the ability to multitask in a fast-paced environment, and a strong commitment to upholding the company’s high standards for guest relations.
A Host/Hostess at Zea Rotisserie and Bar not only manages seating charts and wait lists but also controls the pacing of meals and party staging to maximize both guest satisfaction and operational efficiency. This job requires someone who can handle pressure, provide accurate wait time estimates, maintain cleanliness standards, and contribute positively to the overall atmosphere and team spirit of the establishment. The position offers a promising opportunity for individuals who are passionate about hospitality, customer service, and career growth in the restaurant industry. Employees in this role often benefit from flexible scheduling, competitive pay, and a variety of benefits aimed at supporting their personal and professional well-being.
The role of Host/Hostess at Zea Rotisserie and Bar is crucial as it represents the first point of contact for guests, setting the tone for their entire dining experience. This position is much more than greeting guests; it involves managing the flow of the restaurant, ensuring efficient seating arrangements, and communicating effectively with both guests and restaurant management. Hosts or Hostesses answer phones promptly, demonstrate superior knowledge of the menu and restaurant operations, and coordinate the service smoothly between the dining area and kitchen. This role demands excellent communication skills, the ability to multitask in a fast-paced environment, and a strong commitment to upholding the company’s high standards for guest relations.
A Host/Hostess at Zea Rotisserie and Bar not only manages seating charts and wait lists but also controls the pacing of meals and party staging to maximize both guest satisfaction and operational efficiency. This job requires someone who can handle pressure, provide accurate wait time estimates, maintain cleanliness standards, and contribute positively to the overall atmosphere and team spirit of the establishment. The position offers a promising opportunity for individuals who are passionate about hospitality, customer service, and career growth in the restaurant industry. Employees in this role often benefit from flexible scheduling, competitive pay, and a variety of benefits aimed at supporting their personal and professional well-being.
Job Requirements
- Ability to learn, understand, discuss and utilize company culture as an essential tool
- Demonstrates accuracy and thoroughness
- Looks for ways to improve and promote quality
- Completes work in a timely manner
- Works quickly
- Observes safety procedures
- Reports potentially unsafe conditions
- Uses equipment and materials properly
- Consistently at work and on time
- Ensures work shifts are covered when absent
- Ability to stand, walk, use hands to handle or feel, reach with hands and arms, talk or hear and taste or smell
- Ability to lift and/or move up to 20 pounds regularly, up to 25 pounds frequently, and up to 50 pounds occasionally
- Ability to walk on different floor surfaces including tile, wood, and carpet in wet or dry conditions
- Ability to walk up and down stairs and ramps carrying items as described
- Ability to adapt vision to different lighting conditions
Job Qualifications
- High school diploma or general education degree (GED)
- One to three months related experience and/or training
- Ability to read and comprehend simple instructions
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to read, write, and understand written and spoken English language
- Ability to add, subtract, multiply, and divide in all units of measure
- Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
Job Duties
- Answer the phone within three rings or less
- Ensure proper telephone courtesy
- Have superior knowledge of Taste Buds Management's menu and restaurants
- Provide the total Taste Bud Management guest experience
- Ensure orders are coordinated and completed for delivery service
- Coordinate and direct the seater and the greeter
- Control the flow and fill of the restaurant
- Stage parties to be seated
- Seat table for table
- Communicate the stage at which tables are in their meals
- Communicate with management about large parties
- Regularly complete the restroom/floor cleanliness checklist
- Return menus to the front desk as needed
- Provide accurate updates
- Manage the seating of all large parties
- Communicate with management to help control the flow of the restaurant
- Manage the wait list
- Give accurate wait quotes
- Communicate with guests on any questions
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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