Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $20.00 - $25.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Employee Discounts
flexible schedules

Job Description

Texas Card House is a premier gaming establishment dedicated to delivering exceptional experiences to poker enthusiasts and casual players alike. Situated in Austin, Texas, this distinguished poker house is renowned for its vibrant atmosphere and top-tier service, drawing visitors who seek a thrill in a professional, friendly environment. As a leader in the poker community, Texas Card House prides itself on maintaining a welcoming space where guests can enjoy world-class poker games, tournaments, and social events.

The company is deeply committed to excellence in customer service, creating an inclusive environment that celebrates diversity while ensuring fair treatment and equal oppo... Show More

Job Requirements

  • Minimum of 1 year customer service experience
  • basic computer proficiency
  • ability to work flexible hours including nights and weekends
  • positive attitude and professional demeanor
  • ability to multitask in a fast-paced environment
  • excellent communication skills
  • knowledge of poker (a plus but not required)

Job Qualifications

  • Minimum of 1 year customer service experience
  • excellent communication and interpersonal skills
  • strong organizational skills and ability to multitask in a fast-paced environment
  • positive attitude, professional demeanor, and a genuine desire to provide excellent service
  • ability to work flexible hours, including nights and weekends
  • basic computer proficiency
  • knowledge of poker (a plus, but not required)

Job Duties

  • Greet guests with excellent customer service and a professional demeanor
  • efficiently seat players based on waitlist, game availability, and player preferences
  • maintain an accurate waitlist and provide guests with estimated wait times
  • answer guest questions about game options, promotions, and Texas Card House policies
  • promote upcoming tournaments and special events
  • assist with processing player registration and buy-ins following all company cash handling procedures
  • maintain a clean and organized reception area

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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