Host

Pasadena, CA, USA|Onsite

Job Overview

Employment Type

Hourly

Part-time

Compensation

Type:

Hourly

Rate:

Exact $18.00

Work Schedule

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Worker's Compensation

Uniform allowance

Job Description

Fixins Soul Kitchen is a pioneering full-service restaurant chain that aims to redefine the American soul food experience. Founded in 2019 by former NBA All Star Kevin Johnson and his wife Michelle, Fixins Soul Kitchen draws on rich Southern recipes passed down through generations from Kevin Johnson's family and friends. The company operates multiple locations including its flagship store in the Oak Park neighborhood of Sacramento, California, and additional establishments in Los Angeles (at the Staples Center), Tulsa (Black Wall Street), Detroit (Harmonie Park), with six more stores planned over the next two years. Fixins is rapidly establishing itself as... Show More

Job Requirements

Minimum of high school diploma or equivalent
At least 1 year of experience in a customer-facing service role
Strong communication and interpersonal skills
Ability to organize and multitask in a dynamic environment
Availability to work flexible hours including evenings, weekends, and holidays
Must obtain or currently hold Food Handler's Card
Must obtain or currently hold Responsible Beverage Service (RBS) Certification if applicable
Ability to stand for extended periods and lift up to 25 lbs

Job Qualifications

Minimum of 1 year of experience hosting in an upscale restaurant setting
Proven ability to provide exceptional customer service and exceed guest expectations
Excellent communication and interpersonal skills, with the ability to build rapport with diverse clientele
Strong organizational skills and the ability to multitask effectively in a fast-paced environment
Impeccable appearance and demeanor, reflecting the standards of an upscale dining establishment
Proficient in upscale dining etiquette and service protocols
Positive attitude and a willingness to learn and grow
Availability to work evenings, weekends, and holidays as needed
Must have or be willing to obtain Food Handler's Card and Responsible Beverage Service (RBS) Certification if required by law (certifications differ per state)

Job Duties

Provide first and last impressions that are lasting impressions
Maintain energy and enthusiasm throughout the shift
Answer the telephone in a friendly, upbeat manner and with a smile on your face
Perform the role of Greeter, Seater and Coordinator
Know menu details, drink specials/specialties
Greet guests with a warm, friendly smile and eye contact
Manage the seating list
Monitor wait times
Organize the seating of guests
Manage the communication throughout the restaurant
Provide relentless service to all guests
Manage call ahead seating and reservations
Complete assigned opening, ongoing, and closing sidework
Complete restroom sanitation checks every 15 minutes
Maintain a safe, sanitary, and secure environment at all times
Notify a manager of all guest complaints
Assist bussers by clearing and/or wiping tables
Assist servers by refilling beverages
Assist bartenders by handling carry out orders
Perform any other tasks or duties as assigned by a manager

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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