Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $22.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Restaurant Discounts
Employee assistance program
Paid vacation
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Accident protection
critical illness insurance
Domestic Partner Benefits
401(k)

Job Description

Wildfire is a unique dining establishment that transports guests back to the lively spirit of a 1940s supper club. Known for its vibrant atmosphere, wild jazz music, and vintage black and white décor, Wildfire creates an ambiance perfect for an evening out, whether for a casual gathering with friends or an intimate dinner for two. The restaurant combines style and warmth through its beautiful setting, complete with a hearth oven that delivers an inviting aroma of freshly prepared dishes and an open kitchen where chefs showcase their culinary expertise. The menu highlights include signature crusted steaks, oven-roasted seafood, and fresh,... Show More

Job Requirements

  • Ability to communicate in English in written and spoken form
  • able to stand and walk for extended periods during shifts
  • able to move and lift up to 50 pounds occasionally
  • availability to work varied shifts including weekends and holidays
  • experience working in a fast-paced customer service environment preferred
  • ability to effectively handle multiple tasks simultaneously
  • must comply with all company policies and procedures
  • successful completion of alcohol awareness training

Job Qualifications

  • High school diploma or equivalent preferred
  • excellent communication and interpersonal skills
  • prior experience in customer service or hospitality industry is an asset
  • ability to multitask and remain calm under pressure
  • strong organizational skills
  • basic computer literacy
  • ability to work flexible hours including evenings, weekends and holidays
  • knowledge of safety and sanitation procedures
  • ability to lift and move furniture and equipment as required
  • positive attitude and team-oriented mindset

Job Duties

  • Warmly greet and seat guests in the restaurant
  • answer telephones, and take orders, messages and reservations
  • available to work a variety of hours, days and shifts, including weekends
  • safely and effectively move chairs, tables, highchairs and booster seats
  • safely and effectively use and operate all necessary tools and equipment
  • ability to communicate in English in order to perform and follow job requirements in written and spoken direction
  • multitask calmly and effectively
  • work in a confined, crowded space of variable noise and temperature levels
  • able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
  • ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
  • ensure the overall guest experience exceeds expectations and anticipate guests' needs
  • greet guests with a warm, sincere smile
  • use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
  • assist with clearing, cleaning and resetting tables and maintain restrooms
  • sell and accurately account for gift cards
  • use proper phone and voicemail etiquette and guidelines
  • understand and respond knowledgeably to questions about the restaurant and menu
  • follow all steps of service
  • understand and follow the food allergy procedure and special orders/restrictions
  • proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems
  • comply with all safety and sanitation guidelines and procedures
  • successfully complete alcohol awareness training
  • follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
  • get along well with others and be a team player
  • other duties will be assigned as needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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