Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $17.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
prescription insurance
Dental Insurance
Vision Insurance
Telemedicine and wellness program
Company Matching 401(k) Retirement Savings Plan
flexible savings accounts for health and dependent care
highly competitive pay plus team member incentives and rewards
Pay Access before Pay Day
flexible schedules
Paid Time Off
Access to Team Member Relief Program
Employee Assistance Program providing mental health, legal and financial counseling
Employee Referral Bonus Program
Wine and Culinary Education
Career Growth Flight Plan
Milestones Recognition Program
Job Description
Cooper's Hawk Winery & Restaurants is a distinguished hospitality and dining establishment that brings the refined experience of Napa Valley to cities throughout America. Founded with the vision of offering an elegant tasting room paired with a polished casual restaurant and scratch kitchen, Cooper's Hawk has successfully created a welcoming environment where food, wine, and community intersect. The brand is celebrated for its award-winning wines, recognized across the industry, and proudly serves as the Official Wines of the Screen Actors Guild Awards. This commitment to excellence has propelled Cooper's Hawk to build the world's largest wine club membership, emphasizing their... Show More
Job Requirements
- Must represent Cooper's Hawk values
- must be at least 18 years of age
- an individual that thrives in a team-based environment
- has a passion for guest service and hospitality-focused
- ability to multi-task and work calmly and effectively under pressure in a fast-paced environment
- ability to lift and carry up to 40 lbs
- ability to stand and walk up to 10 hours per shift
- ability to exert fast-paced mobility for periods of up to 6 hours in length
- ability to perform essential functions to Cooper's Hawk standards with reasonable accommodation
- ability to work flexible shifts and schedules inclusive of weekends and some holidays
- must be able to read, write and understand English
Job Qualifications
- Must be at least 18 years of age
- thrives in a team-based environment
- has a passion for guest service and hospitality-focused
- ability to multi-task and work calmly and effectively under pressure in a fast-paced environment
- ability to lift and carry up to 40 lbs
- ability to stand and walk up to 10 hours per shift
- ability to exert fast-paced mobility for periods of up to 6 hours in length
- ability to perform essential functions to Cooper's Hawk standards with reasonable accommodation
- ability to work flexible shifts and schedules inclusive of weekends and some holidays
- must be able to read, write and understand English
Job Duties
- Greet all guests with hospitality and friendliness
- execute professional and informed phone skills when answering guest phone calls or inquiries
- engage with guests and answer questions about food, wine, and facilities in a friendly, helpful manner
- educate guests on Barrel Reserve wine while escorting to the table
- supervise the operation of the dining room during meal service periods, adjusting guest seating flow to ensure great execution and maximize traffic
- manage special seating requests of guests consistent with table availability
- assist with the duties of servers and service assistants as needed to maintain service effectiveness and efficiency
- complete necessary side work during non-busy hours
- maintain professional relationships and actively communicate with all managers and team members to ensure an exceptional guest experience
- follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift or closing in accordance with company guidelines
- maintain a professional image at all times by adhering to all appearance and behavior guidelines in the employee handbook
- perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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