Hospitality/Events Coordinator

Wilmington, NC, USA|

Job Overview

Compensation

Hourly

Range $18.00 - $26.00

Benefits

State-of-the-art facilities

on-demand pay

Benefits begins after 30 days

Low-cost lunches

Free membership to our gym and indoor pool

Work-life balance

growth

Competitive wages

Job Description

The Davis Community is a leading establishment specializing in providing exceptional hospitality and event experiences within a vibrant campus environment. Known for its state-of-the-art facilities and a commitment to excellence, the community offers a welcoming and dynamic atmosphere tailored to meet diverse client needs. It is a place where innovation meets tradition, offering residents and guests a unique blend of comfort, entertainment, and exceptional service. With an emphasis on work-life balance and growth opportunities, The Davis Community stands out as a top choice for professionals passionate about the hospitality and events industry. The Davis Community ensures a supportive working environment featuring modern amenities such as low-cost lunches, free memberships to a gym and indoor pool, and competitive wages. Employees also enjoy the advantage of benefits starting after 30 days and on-demand pay, enhancing job satisfaction and financial flexibility.

The Hospitality/Events Coordinator role at The Davis Community involves orchestrating a wide range of events across the campus, including private events, entertainment engagements, and meetings, especially within Magnolia’s Event Center. This position plays a pivotal role in the seamless execution of events by collaborating with various departments including sales, marketing, activities, maintenance, and food and beverage teams. The coordinator acts as the primary liaison between clients and campus departments, ensuring all aspects of event planning and execution meet the highest standards. From scheduling entertainment at the Amphitheater to planning annual trips for independent living residents, the coordinator is entrusted with creating memorable experiences that reflect the welcoming spirit of The Davis Community. The role demands strategic promotional campaigns, adept calendar management of event spaces, effective social media content creation, and keen problem-solving abilities to handle customer complaints and staff disputes. This position not only requires strong organizational skills but also a passion for delivering hospitality that fosters community engagement and satisfaction. This role offers an excellent opportunity for individuals with a background in event management, marketing, or related fields to thrive in a setting that values innovation, teamwork, and continuous growth in the hospitality sector.

Job Requirements

Must have strong computer skills, proficiency with Microsoft Office and other computer applications
Ability to read, write and communicate effectively in English
Excellent time management skills and ability to multi-task and stay organized
Excellent organizational and communication skills to function effectively while meeting established deadlines and multiple work assignments
Able to work weekends and holidays as needed, sharing the Manager on Duty responsibilities
High level interpersonal and communication skills
Physical exertion is required including intermittent lifting, pushing, and carrying objects up to 50 pounds
Requires standing, kneeling, and bending
Minimal exposure to infectious diseases
Works in a well-lighted environment with exposure to moisture, heat, cold, odors, equipment, chemicals, etc.

Job Qualifications

Bachelor's degree from an accredited college or university with major course work in event management, business, marketing, public relations, communications, or a related field
Proven experience in managing, planning, and executing events
Previous experience working with seniors is strongly preferred

Job Duties

Plan and executes all private events
Plan and execute an annual trip for the Independent Living residents
Schedules and promotes entertainment for the Amphitheater and other venues on campus
Assists with operational functions within the department consistent with the strategic plan and vision for the department and the campus
Executes delivery and measurement of guest service within departments consistent with the company's core service standards and brand attributes
Participate in operations and event meetings with internal departments as needed
Ensures that necessary meeting facilities are reserved where applicable
Conduct demographic research for events and advise on the viability of potential events
Resolve customer complaints and provide solutions to staff disputes
Creates a work environment that promotes teamwork, performance feedback, recognition, and mutual respect
Obeys all local, state and federal laws
Social media management and content creation
Calendar management of multiple event spaces
Other duties as assigned