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Job Overview
Employment Type
Part-time
Compensation
Salary
Range $41,600.00 - $66,700.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional Development
Job Description
Longwood Gardens, located just 30 miles outside of Philadelphia, is internationally recognized as one of the great gardens of the world. Established as a place where nature's beauty meets human creativity, Longwood Gardens is deeply rooted in a steadfast mission to inspire and bring joy to everyone through the conservation of natural resources, education, and exceptional visitor experiences. The Gardens encompass a variety of areas including stunning floral displays, fountains, woodlands, meadows, and dynamic programming that cater to guests of all ages and interests. As a premier horticultural attraction, Longwood Gardens is not only a destination for relaxation and recreation... Show More
Job Requirements
- A minimum of four years of experience supervising staff and budgets
- Experience working with public programs, seating venues, customer service, or guest relations
- Valid Driver's License
- Availability to work a minimum average of 20 hours per week
- Primarily available evenings, weekends, and holidays
- Basic computer proficiency or willingness to learn operational systems
- Participation in required safety and security trainings
- Ability to stand and walk for extended periods
- Ability to operate golf carts and shuttles
- Ability to lift items up to 25 pounds
Job Qualifications
- A minimum of four years of experience supervising staff and budgets, and working with public programs, seating venues, customer service, or similar guest relations functions
- A valid Driver's License
- Ability to work a minimum average of 20 hours per week, and primarily be available evenings, weekends, and holidays
- Basic computer proficiency or willingness to learn operational systems
- Participation in required safety and security trainings
- Strong expertise in assigned areas while confidently managing high-volume, fast-paced environments
- Ability to handle challenging guest interactions with professionalism, tact, and sound judgment
- Ability to stand and walk for extended periods in all weather conditions
- Ability to operate golf carts and shuttles
- Ability to lift items up to 25 pounds
Job Duties
- Supervising Hospitality Leads and assigned staff by providing guidance and training
- Working as manager on duty within Guest Engagement support roles
- Creating and communicating Standard Operating Procedures to Guest Engagement staff to ensure consistent and successful operations
- Managing budgeting, supplies, and equipment for team operations
- Overseeing and coordinating audience seating details and ticketing for concerts
- Identifying rental events needs by scheduling staff for coat check, transportation, guest support, and hospitality services
- Scheduling and supporting photoshoot sessions by escorting groups and ensuring adherence to guidelines and agreements while supporting overall guest satisfaction
- Managing special guest requests and coordinating required services
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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