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Hospitality Services Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $41,800.00 - $67,100.00
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Work Schedule

Flexible
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Benefits

competitive wage
Health Insurance
Dental Insurance
401K with company match
paid referral programs
Employee assistance program
Paid Time Off

Job Description

Brookview Meadows, a Sonida Senior Living community located in Green Bay, Wisconsin, is a premier retirement community dedicated to providing exceptional care and living experiences for seniors. Specializing in independent living and assisted living services, Brookview Meadows focuses on creating a supportive and vibrant environment where residents can thrive. The community blends compassionate care with engaging activities, ensuring residents enjoy a rich quality of life in a welcoming setting. Brookview Meadows prides itself on its commitment to excellence, fostering a culture that values respect, dignity, and a spirit of innovation in senior care.

At Brookview Meadows, the hospitality and culinary services are a vital part of maintaining a nourishing, enjoyable, and comfortable lifestyle for residents. The community offers a comprehensive benefits package to employees, including competitive wages or salaries, health and dental insurance, 401k plans with company match, and opportunities for professional development. Employees are supported through educational programs, paid referral bonuses, and assistance programs, all contributing to a positive and empowering workplace environment.

The Hospitality Service Supervisor role at Brookview Meadows is integral to the success and smooth operation of the Culinary Services Department. Reporting to the Culinary Services Director, the Hospitality Service Supervisor plays a critical leadership role in recruiting, interviewing, staffing, scheduling, and mentoring team members to ensure high standards of service and compliance with Sonida Senior Living policies. This position involves facilitating positive employee relations, resolving conflicts, and fostering open communication within the department to maintain a collaborative work environment.

This role requires strong organizational and leadership skills, with a focus on developing and implementing effective programs and procedures tailored to the needs of the Food Service Department. The successful candidate will promote team engagement, uphold quality standards, and lead by example, ensuring that hospitality service operations contribute positively to the overall resident experience. Brookview Meadows offers this full-time supervisory role with competitive compensation and a variety of employee benefits designed to enhance job satisfaction and career growth.

Job Requirements

  • High school diploma or GED required
  • 1-3 years of food service supervision experience in hospital, hotel, healthcare or senior living environment
  • Ability to plan, organize, develop, implement and interpret programs, goals, objectives, policies and procedures of the food service department
  • Strong leadership and mentoring skills
  • Excellent communication and conflict resolution abilities

Job Qualifications

  • High school diploma or GED required
  • At least 1-3 years' experience of Food Service Supervision in a hospital, hotel, healthcare, or senior living environment
  • Ability to plan, organize, develop, implement and interpret the programs, goals, objectives, policies and procedures of the Food Service Department
  • Ability to lead, direct and mentor a large staff

Job Duties

  • Assists the Culinary Services Director in the recruitment, interviewing, selection, and termination of department staff and documents and coordinates such actions
  • Helps create and execute effective staffing and schedule patterns within Sonida Senior Living guidelines
  • Promotes positive employee relations by facilitating an atmosphere of open communication and problem-solving
  • Identifies and resolves issues of employee dissatisfaction or conflict in an appropriate and timely manner and in accordance with Sonida Senior Living personnel policies
  • Ensures that all department staff follow established policies and procedures

Job Criteria

Experience

Mid Level (3-7 years)


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