Hospitality Server

Lauderhill, FL, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Flexible

Benefits

weekly pay

flexible scheduling

shift meal discounts

Professional Development

career advancement

Paid Time Off

401(k) Plan

Tuition Reimbursement

Health Insurance

Dental Insurance

Vision Insurance

Employee Referral Program

Community involvement

recognition programs

Workplace safety programs

training competitions

Job Description

Buffalo Wild Wings is a prominent restaurant and sports bar chain known for its vibrant atmosphere and comprehensive menu focused on wings, beer, and sports entertainment. Established with the goal of providing an engaging and spirited dining experience, Buffalo Wild Wings has grown into a go-to destination for sports fans and food enthusiasts alike. The establishment prides itself on delivering a high-energy environment where guests can enjoy game day events, socialize, and indulge in flavorful food and drinks. As a company, Buffalo Wild Wings emphasizes customer satisfaction, exceptional service, and creating memorable moments for every visitor through dynamic hospitality and a team-oriented culture.

The position of Hospitality Server at Buffalo Wild Wings is integral to maintaining the lively and welcoming environment that defines the brand. Serving as the primary contact point between the restaurant and its guests, the Hospitality Server not only takes orders but also acts as a host and guide, ensuring every guest’s experience is exceptional from start to finish. This role involves enthusiastic interaction with patrons, expert menu navigation, and dedication to increasing customer satisfaction through attentive service and positive engagement. The Hospitality Server transforms routine dining into celebrated occasions, perfectly aligned with the restaurant's reputation for high-energy game day excitement and hospitality.

This employment opportunity offers a dynamic work environment where employees enjoy weekly pay schedules, flexible shift options, and access to continuous professional development. Beyond standard server duties, the role demands a passion for creating a lively atmosphere and demonstrating genuine care for guests. Team members are supported by robust onboarding programs and clear career advancement trajectories. With a commitment to both employee welfare and customer delight, Buffalo Wild Wings provides competitive health coverage including medical, dental, and vision insurance, alongside comprehensive benefits such as a 401(k) retirement plan with matching contributions and tuition reimbursement programs.

The Hospitality Server will be key in warmly welcoming guests, maintaining cleanliness and service standards, processing transactions accurately, and safeguarding food safety and hygiene compliance. Being part of the Buffalo Wild Wings team means engaging actively with both patrons and teammates to uphold the brand’s spirited culture. Employees are encouraged to participate in training competitions, community involvement programs, and benefit from generous discounts and recognition initiatives. The role promises an exciting, fast-paced, and supportive environment where committed hospitality professionals can thrive, contribute meaningfully, and enjoy a rewarding career path.

Job Requirements

High school diploma or equivalent
Ability to stand for extended periods
Excellent communication skills
Ability to work in a fast-paced environment
Must be able to handle cash and process payments
Knowledge of food safety and hygiene regulations
Friendly and outgoing personality
Willingness to learn and take direction
Flexible schedule including nights and weekends

Job Qualifications

Possesses a natural talent for cultivating a welcoming, lively, and engaging atmosphere
Excels at organizing tasks, maintaining exceptional attention to detail, and demonstrating an authentic passion for delivering superior guest service
Previous experience in hospitality or customer service is preferred but not required
Strong communication and interpersonal skills
Ability to work effectively in a fast-paced, team-oriented environment
Basic knowledge of food safety and hygiene standards
Flexible availability to work various shifts including nights, weekends, and holidays

Job Duties

Warmly welcome guests and manage all aspects of the table service, ensuring prompt and precise delivery of food and beverages
Serve as a knowledgeable menu expert, offering recommendations and guiding guests through food, drink, and promotional specials
Accurately take and input guest orders into the POS system, communicating any special requests or dietary needs clearly to the kitchen staff
Proactively anticipate guest needs and promptly address any concerns, ensuring complete satisfaction and a memorable visit
Maintain the cleanliness and organization of the dining areas, including tables, service stations, and surrounding environments
Process payments accurately, handle cash and credit transactions, and ensure correct change is provided
Adhere strictly to all food safety, hygiene, and responsible alcohol service regulations
Collaborate effectively with team members across the front-of-house and back-of-house to maintain smooth and efficient service flow
Actively promote a high-energy, positive, and enthusiastic atmosphere for all patrons and fellow team members