Cracker Barrel logo

Hospitality Server

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Employee assistance program
401k plan
Employee Stock Purchase Program
Discounts on food and retail
Same-day pay access

Job Description

Cracker Barrel is a beloved American restaurant and retail chain that has been serving guests since 1969. Known for its unique blend of Southern country charm, home-style cooking, and a warm, welcoming atmosphere, Cracker Barrel has become a cherished destination for millions across the United States. With over 70,000 team members nationwide, this company prides itself on delivering more than just meals; it offers memorable dining experiences and opportunities for guests to connect with friends and family within its distinctive country store and restaurant settings.

As a Hospitality Server at Cracker Barrel, you will be an integral part of this experience, helping to craft those special moments that keep guests coming back. This role is designed for individuals who thrive on delivering exceptional customer service, ensuring every visitor feels valued and cared for from the moment they walk in. Your day-to-day activities will range from warmly greeting guests to delivering freshly baked biscuits and beverages with a smile, managing orders efficiently, and maintaining a positive, upbeat presence throughout your shift.

This position highlights the essence of country hospitality—where attention to detail and small thoughtful gestures, such as offering an extra lemon for iced tea or engaging guests in friendly, meaningful conversations, make all the difference. Importantly, Cracker Barrel offers a tipping policy that allows servers to keep 100% of their tips, providing a rewarding financial incentive to those who excel in guest service.

You do not need prior restaurant experience to join the team, as Cracker Barrel invests in comprehensive training to help you succeed, including their industry-leading PAR training program. Whether you’re a seasoned hospitality professional or new to the field, you’ll receive the support needed to grow your skills and advance your career.

Cracker Barrel’s commitment to employee well-being is robust. The company offers competitive weekly pay with same-day pay access, comprehensive benefits including health insurance eligibility from day one for both full-time and part-time employees, paid vacation, and an employee assistance program (EAP). Furthermore, employees can benefit from a 401k plan with company matching after 90 days, an Employee Stock Purchase Program, and ongoing recognition programs that support a positive, inclusive workplace culture.

Additional perks include a significant 35% discount on Cracker Barrel food and retail items, as well as discounts on home, travel, and cellphone services. The company’s caring culture ensures every team member feels supported from the first day through onboarding, training, and continuous development opportunities.

If you are someone who embraces teamwork, learns quickly, manages multiple tasks efficiently, and radiates positivity, Cracker Barrel invites you to apply and become part of a company where together, every moment counts.

Job Requirements

  • Ability to work flexible schedules including nights, weekends, and holidays
  • Must be able to stand, walk, and carry trays for extended periods
  • Reliable transportation to and from work
  • Legal eligibility to work in the United States
  • Ability to follow health and safety guidelines
  • No prior experience required as training is provided

Job Qualifications

  • High school diploma or equivalent preferred
  • Strong communication and interpersonal skills
  • Ability to multitask in a fast-paced environment
  • Positive attitude and team-oriented mindset
  • Willingness to learn and undergo training
  • Previous restaurant or hospitality experience is a plus but not required

Job Duties

  • Greet guests warmly and create a welcoming atmosphere
  • Take and deliver food and beverage orders efficiently
  • Provide attentive service by anticipating guest needs
  • Engage guests with friendly and meaningful conversation
  • Maintain cleanliness and organization of the dining area
  • Ensure compliance with health and safety standards
  • Handle guest inquiries and resolve issues professionally

Job Criteria

Experience

No experience required


Job Location

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