Hospitality Server

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
employee discount
flexible scheduling
Retirement Plan
Training and Development
Team-oriented environment

Job Description

Restaura, part of the Phoenix3 Collective portfolio, is a distinguished leader in the hospitality and culinary culture industry, specializing in food and dining management services. The company is renowned for its dedication to innovation and delivering exceptional service in senior living and active aging communities. Leveraging state-of-the-art technology, data analytics, and forward-thinking strategies, Restaura crafts unique dining experiences and business solutions tailored to the specific needs of its clients. The organization combines cutting-edge advancements in nutrition science, culinary artistry, and hospitality to provide truly extraordinary dining environments that enhance the quality of life for residents. Restaura’s commitment to elevating the standards of senior living dining is reflected in its approach to creating personalized, nutritious, and engaging meals that foster community connection and well-being.

The Server role at Restaura is essential in delivering exceptional dining experiences through attentive, courteous, and efficient service. This position ensures guest satisfaction by accurately taking orders, promptly serving meals and beverages, maintaining a welcoming atmosphere, and upholding the highest standards of hospitality. Servers work closely with the kitchen and bar teams to facilitate a seamless service flow while contributing to a clean, organized, and guest-focused dining environment. This employment opportunity is ideal for individuals who are passionate about hospitality and eager to support a positive dining experience in a senior living setting. Servers at Restaura are expected to greet guests warmly, present menus, describe menu items and daily specials, and take accurate food and beverage orders using the POS system. They must have strong communication and interpersonal skills to anticipate guest needs and respond promptly throughout the dining service. Additionally, Servers are responsible for maintaining cleanliness and organization in dining areas, following health, safety, and sanitation guidelines, processing payments, and supporting teammates with table setup and restocking. Flexible schedule availability, including nights, weekends, and holidays, is required to meet the dynamic demands of the hospitality industry. This role also offers an opportunity for personal and professional growth, as Restaura values learners and culture accelerators who are motivated to develop and contribute positively to the guest experience and company culture.

Job Requirements

  • Must have previous experience as a server or in a guest service role preferred
  • Strong communication skills
  • Ability to multitask
  • Knowledge of food, wine, and beverage service standards a plus
  • Must be able to stand and walk for extended periods
  • Must be able to lift up to 25 lbs
  • Flexible schedule availability including nights, weekends, and holidays

Job Qualifications

  • Previous experience as a server or in a guest service role preferred
  • Strong communication and interpersonal skills
  • Ability to multitask and remain calm under pressure
  • Knowledge of food, wine, and beverage service standards a plus
  • Commitment to upholding health and safety standards
  • Flexibility to work a dynamic schedule including nights, weekends, and holidays

Job Duties

  • Greet guests warmly, present menus, and describe menu items and daily specials
  • Take accurate food and beverage orders and enter them into the POS system
  • Serve meals and beverages in a timely and professional manner
  • Anticipate guest needs, respond promptly, and ensure satisfaction throughout the dining experience
  • Communicate effectively with kitchen and bar staff to ensure accurate and efficient order delivery
  • Maintain cleanliness and organization of dining areas, side stations, and service areas
  • Follow all health, safety, and sanitation guidelines and company service standards
  • Process payments, handle cash or credit transactions, and balance checks at the end of shift
  • Support teammates by assisting with table setup, clearing, and restocking as needed
  • Uphold company values of hospitality, teamwork, and guest care

Job Criteria

Experience

Mid Level (3-7 years)


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