Hospitality Manager - SUNY Farmingdale

Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of customers across 15 countries on a daily basis. With a strong foundation rooted in service and united by a clear purpose, Aramark strives to make a positive impact on its employees, clients, communities, and the environment. The company is dedicated to fostering an inclusive and diverse workforce, ensuring equal employment opportunities regardless of race, color, religion, national origin, age, sex, gender identity, disability, or other protected classifications. Aramark offers comprehensive benefits and career development opportunities to empower its employees and help them reach their full potential.

The Aramark Hospitality Manager position at SUNY Farmingdale is a key management role responsible for overseeing and managing dining operations where customers order prepared foods from a menu. This salaried role offers compensation between $75,000 and $85,000 annually and includes a comprehensive benefits package featuring medical, dental, vision coverage, and work/life resources, among others. The Hospitality Manager will lead the front-of-house operations, including residential dining and cafeteria services, working closely with the Food Service Director to plan, direct, and coordinate food service activities, ensuring quality, safety, and customer satisfaction.

This role requires a strong focus on leadership, financial performance, productivity, compliance, and client relationship management. The Hospitality Manager will leverage Aramark's coaching model to develop and engage team members, ensuring individual and team performance meets company and client expectations. They will implement appropriate cost controls, manage profit margins, and oversee P&L statements to deliver financial targets. Additionally, the manager will ensure safety and sanitation standards are rigorously followed, maintaining a healthy environment for clients, customers, and employees.

An essential part of this role is fostering strong relationships with clients, identifying their needs, and keeping them informed about operational progress. The Hospitality Manager will be responsible for ensuring the entire team is fully trained to implement operational excellence fundamentals, including food and labor initiatives. They will supervise production quality and control, reward and recognize employee achievements, and conduct daily team briefings to maintain alignment and momentum.

Aramark values adaptability and a commitment to continuously developing new skills, which are vital for success in this dynamic role. The Hospitality Manager must be capable of occasional physical tasks such as lifting up to 50 pounds and standing for extended periods. They should demonstrate exceptional interpersonal skills and the ability to maintain effective client and customer rapport based on Aramark's standard service model. This position offers a rewarding opportunity for professionals passionate about food service management and dedicated to creating a unified and high-quality dining experience for all customers.