Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $49,549.67 - $69,604.78
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement plan options
Career development opportunities
Inclusive and supportive work environment
Job Description
Topgolf Entertainment Group is a leading global sports and entertainment community that offers a unique blend of golf, games, music, food, and hospitality designed to bring people together for fun and memorable experiences. Established with the vision of creating a dynamic environment where guests of all ages and skill levels can enjoy engaging social activities, Topgolf has grown into a renowned brand known for its innovation and commitment to excellence. The company prides itself on fostering an inclusive and equitable work culture, emphasizing diversity and respect for all employees and guests. With locations worldwide, Topgolf continues to expand its footprint,... Show More
Job Requirements
- Prior experience in a hospitality or guest service role
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Ability to work in a fast-paced environment and adapt to changing demands
- Attention to detail and a commitment to delivering outstanding guest service
- Knowledge of safety regulations and protocols
- Experience with point-of-sale (POS) systems is a plus
Job Qualifications
- Prior experience in a hospitality or guest service role
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Ability to work in a fast-paced environment and adapt to changing demands
- Attention to detail and a commitment to delivering outstanding guest service
- Knowledge of safety regulations and protocols
- Experience with point-of-sale (POS) systems is a plus
Job Duties
- Schedule, lead, and manage a team of Bayhosts, providing guidance, training, and performance evaluations
- Oversee the day-to-day operations of the venue, ensuring cleanliness, organization, and efficient service
- Monitor and maintain appropriate inventory levels for supplies and equipment
- Collaborate with other departments to coordinate guest reservations and bay assignments
- Handle guest inquiries, concerns, and feedback, resolving issues promptly and professionally
- Implement and enforce company policies and procedures to uphold service standards
- Train Bayhosts in safety protocols and ensure adherence to safety and health regulations
- Continuously improve the guest experience through innovative ideas and process enhancements
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Popular Cities