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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $55,000.00 - $96,600.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
mental health benefits
Pet insurance
Commuter Benefits
Flexible spending account
Retirement Plan
Paid Time Off
Stock options
Performance bonus
Vehicle stipend
Travel perk
Job Description
Landing has emerged as the largest flexible living network in the United States since its inception in 2019. With operations spanning more than 35 major markets and thousands of apartments under its management, Landing revolutionizes the way people find and live in fully furnished, flexible apartments. Unlike traditional rental markets, Landing offers a hassle-free living experience with no deposits required, making it an appealing option for those who prioritize convenience, agility, and top-tier service. The company's rapid growth is fueled by its ability to adapt in a fast-paced industry where priorities frequently shift and no two days are identical.
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Job Requirements
- Experience in hotel or short-term rental operations
- proven market or property management experience with autonomous decision-making
- strong organizational and multitasking abilities
- effective prioritization under pressure
- adaptability to ambiguous and dynamic business conditions
Job Qualifications
- Background in hotel operations, short-term rental management, vacation rental portfolio management, or high-volume hospitality
- demonstrated experience managing a market, property, or operation with autonomy
- strong organizational skills with excellent follow-through
- ability to prioritize and triage multiple urgent tasks
- comfort working in ambiguous, fast-paced environments
Job Duties
- Manage reservation processes across direct and online travel agency channels including Landing, Airbnb, and Booking.com
- oversee the complete member experience from booking to checkout including handling tickets, inquiries, and escalations
- maintain strong partnerships with property owners and housekeeping vendors
- monitor and report on market performance metrics such as NPS, customer satisfaction, cleaning quality, and growth
- coordinate reservation logistics and escalate maintenance issues to property management
- onboard, install, and launch new properties within the designated market segment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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