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Job Overview
Employment Type
Full-time
Compensation
Hourly
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Paid holidays
Paid Time Off
Annual anniversary rewards
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
retirement savings plan
401(k) employer match
Tuition Reimbursement
Job Description
Atria Senior Living is a premier provider of senior living communities dedicated to creating environments where employees and residents thrive together. With a focus on compassionate care and exceptional service, Atria Senior Living operates numerous communities offering vibrant lifestyles and supportive services tailored to seniors. The company emphasizes fostering community connections and delivering outstanding living experiences for its residents, while also cultivating a workplace culture that prioritizes employee growth, well-being, and job satisfaction. Known for its commitment to quality and innovation in senior care, Atria Senior Living provides employees with opportunities for advancement, comprehensive benefits, and a supportive, collaborative work... Show More
Job Requirements
- High school diploma or General Education Degree (GED)
- two years of prior work experience in front of house supervision and leadership
- ability to work in a team setting and provide strong customer service
- basic computer skills in Microsoft Word, Excel, Outlook
- ability to carry a serving tray with at least four meals and/or beverages
- ability to clean apartments and dining room
- must possess valid driver’s license
- must satisfactorily meet company’s Motor Vehicle Policy
- must successfully complete Atria training programs
- position requires driving responsibilities with company or personal vehicle
Job Qualifications
- High school diploma or General Education Degree (GED)
- two year Associates Degree preferred
- two years of prior work experience in front of house supervision and leadership including managing employees, recruiting, customer service, labor scheduling, budgeting, and expense management
- ability to work in a team setting
- strong customer service skills
- basic computer skills in Microsoft Word, Excel, Outlook
- ability to carry a serving tray with at least four meals and/or beverages
- ability to clean apartments and dining room as needed
- valid driver’s license
- compliance with company’s Motor Vehicle Policy
- successful completion of all Atria specified training programs
Job Duties
- Hire, orient, schedule, train, coach, and counsel dining room waitstaff and housekeeping staff
- lead sales while Manager on Duty each week including responding to telephone inquiries, conducting and following up on tours, and completing lease signing
- answer incoming telephone calls promptly and transfer to appropriate personnel
- provide timely feedback and consistent performance management
- establish and manage labor and supplies budget and expenses
- manage schedules according to resident census and budgets and control overtime
- provide high levels of customer service and create a restaurant-style dining atmosphere
- work closely with Executive Chef and General Manager/Executive Director to keep residents satisfied with food, service, dining programs, and housekeeping services
- review daily menu with residents and staff and coordinate room service delivery
- provide quality and compliance leadership including supporting building inspections, quality checks, and ensuring life/safety rules adherence
- train team on company standards including cleanliness, sanitation, and service
- visually confirm that all tables are set according to company standards
- solve issues before they become complaints
- act as Manager on Duty when General Manager/Executive Director is not on site
- perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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