Job Overview
Employment Type
Full-time
Work Schedule
Flexible
On-call
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid vacation
Paid holidays
Paid sick leave
401K with company match
free meals at work
Employee assistance program
Employee Referral Program
Job Description
Cogir Senior Living is a well-established organization headquartered in Scottsdale, Arizona, that manages a comprehensive network of senior living communities across 11 states throughout the United States. As an eminent leader in the senior housing industry, Cogir Senior Living is dedicated to delivering exceptional care and a high-quality lifestyle for its residents. The company maintains a strong emphasis on growth and development, not only for the residents they serve but also for their team members, fostering an environment where each employee can thrive and build a rewarding career. The core values at Cogir Senior Living include a human focus, creativity, and a commitment to excellence. These guiding principles create a culture where innovation and compassionate care combine to continually improve the quality of life for seniors and ensure they feel valued and supported.
The role of Hospitality Manager at Cogir Senior Living is a vital position responsible for overseeing several key resident-facing departments within the community, including reception, dining services, and housekeeping. The Hospitality Manager works closely with the Executive Director to manage daily operations that ensure a warm, welcoming, and safe environment for both residents and their families. This management role requires a hands-on leader who is adept at recruiting, training, and supervising staff while maintaining high standards of service quality across reception and dining facilities, as well as ensuring the cleanliness and upkeep of the community. The Hospitality Manager plays a pivotal role in fostering positive relationships with residents, family members, and employees, creating an atmosphere of dignity, respect, and stability.
In addition to managing staff and operations, the Hospitality Manager is tasked with ensuring the community’s compliance with all applicable safety regulations and health department standards. This position is dynamic, requiring flexibility and a willingness to step into various roles within the community as needed. Responsibilities also include supporting on-site sales efforts such as conducting tours for prospective residents and participating in special community events. This role offers competitive wages, access to comprehensive training programs, and ample opportunities for career growth within a supportive company culture. Benefits include health, dental, vision, and life insurance; paid vacation, holidays, and sick leave; a 401K retirement plan with company match; free meals at work; an employee assistance program; and a generous employee referral program. This career opportunity is ideal for an individual passionate about leadership in senior living hospitality who seeks to contribute to enriching the lives of senior residents while advancing their own professional journey.
The role of Hospitality Manager at Cogir Senior Living is a vital position responsible for overseeing several key resident-facing departments within the community, including reception, dining services, and housekeeping. The Hospitality Manager works closely with the Executive Director to manage daily operations that ensure a warm, welcoming, and safe environment for both residents and their families. This management role requires a hands-on leader who is adept at recruiting, training, and supervising staff while maintaining high standards of service quality across reception and dining facilities, as well as ensuring the cleanliness and upkeep of the community. The Hospitality Manager plays a pivotal role in fostering positive relationships with residents, family members, and employees, creating an atmosphere of dignity, respect, and stability.
In addition to managing staff and operations, the Hospitality Manager is tasked with ensuring the community’s compliance with all applicable safety regulations and health department standards. This position is dynamic, requiring flexibility and a willingness to step into various roles within the community as needed. Responsibilities also include supporting on-site sales efforts such as conducting tours for prospective residents and participating in special community events. This role offers competitive wages, access to comprehensive training programs, and ample opportunities for career growth within a supportive company culture. Benefits include health, dental, vision, and life insurance; paid vacation, holidays, and sick leave; a 401K retirement plan with company match; free meals at work; an employee assistance program; and a generous employee referral program. This career opportunity is ideal for an individual passionate about leadership in senior living hospitality who seeks to contribute to enriching the lives of senior residents while advancing their own professional journey.
Job Requirements
- a high school diploma or equivalent
- food handler card or serve safe or ability to obtain
- 2-3 years of experience in retirement housing or hospitality settings
- proficiency with computer systems particularly excel word and outlook
- excellent interpersonal and communication skills
- ability to work flexible shifts including evenings weekends holidays and be on call
- a valid driver’s license
Job Qualifications
- a high school diploma or equivalent
- preferred associate or bachelor’s degree in hospitality business or a related field
- food handler card or serve safe or ability to obtain with an understanding of kitchen and dining sanitation and food codes
- 2-3 years of experience in retirement housing or hospitality settings ideally in a leadership role
- proficiency with excel word and outlook
- excellent interpersonal and communication skills
- team player attitude proven leadership and skills
- ability to work in a fast-paced environment and handle multiple tasks simultaneously
- problem-solving and conflict resolution skills
- friendly patient and professional demeanor
- strong attention to detail and commitment to excellent customer service
- availability to work flexible shifts including evenings weekends holidays and be on call as needed
- a valid driver’s license
Job Duties
- serve as the on-site executive assisting with overall operations and acting as the main contact for staff residents prospects community organizations government agencies and the public
- provide leadership for staff and residents proactively solving problems and addressing issues as they arise
- assist with maintaining departmental policies procedures and licenses in compliance with company federal state and local regulations
- supervise direct and motivate concierge housekeeping and dining staff ensuring proper training and maintaining high morale
- oversee dining room services to ensure residents experience the highest level of customer service and resident satisfaction
- assist with various housekeeping and waitstaff duties as needed
- foster an atmosphere of stability that supports the personal dignity of residents
- assist in maintaining buildings grounds and property through regular inspections and preventative maintenance programs
- actively participate in on-site sales activities including tours for prospective residents and special events
- manage front desk operations and answer phones as needed
- be flexible and willing to step into various roles within the community when necessary
- ensure compliance with local health department regulations and cogir senior living standards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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