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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $55,000.00 - $75,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
mental health benefits
Pet insurance
Commuter Benefits
Paid Time Off
401(k) retirement plan
performance bonuses
Stock options
Job Description
Landing is a pioneering company in the flexible living sector, having established the largest network of flexible living solutions in the United States since its inception in 2019. Operating across more than 35 markets, Landing offers thousands of apartments with a unique value proposition—no deposits and a hassle-free housing experience. The company caters to modern renters seeking flexibility and convenience, positioning itself as a disruptor in the residential rental market by leveraging technology and service innovation. Landing’s rapid growth reflects its commitment to delivering exceptional member experiences and streamlining the process of finding and living in a home that fits... Show More
Job Requirements
- Relevant experience in hotel operations or short-term rental management
- Proven ability to operate with autonomy in managing a market or portfolio
- Excellent organizational skills and attention to detail
- Strong problem-solving skills under pressure
- Flexibility to work evenings, weekends, and holidays as required
- Effective communication skills
- Ability to build and maintain relationships with property partners and vendors
Job Qualifications
- Background in hotel operations, short-term rental management, vacation rental portfolio management, or high-volume hospitality
- Experience managing a market, property, or operation autonomously
- Strong organizational and follow-through skills
- Ability to triage under pressure and prioritize tasks effectively
- Comfort with ambiguity and working in a growth-stage company
Job Duties
- Reservation management across direct and OTA channels including Landing bookings and platforms like Airbnb and Booking.com
- Member experience from booking through checkout including managing tickets, inquiries, and escalations
- Building and maintaining property and housekeeping partner relationships
- Monitoring and reporting market KPIs such as NPS, CSAT, cleaning quality, and growth
- Coordinating reservations and maintenance escalation with property management teams
- Onboarding, installation, and launching new properties within the market segment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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