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Hospitality Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $55,000.00 - $96,600.00
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Work Schedule

Standard Hours
Flexible
Weekend Shifts
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Benefits

competitive compensation
Performance bonus
Vehicle and cell phone stipend
Stock options
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
mental health support
Pet insurance
Commuter Benefits
Flexible spending account
Health savings account
401(k) retirement plan
Paid Time Off
Travel perk

Job Description

Landing is a pioneering company that has established the largest flexible living network across the United States since its inception in 2019. With its presence in over 35 markets and thousands of available apartments, Landing offers an innovative alternative to traditional renting by eliminating deposits and reducing hassles for its members. This agile and rapidly growing company thrives on adaptability and customer focus, providing flexible living solutions to meet the evolving needs of modern renters. The company’s platform integrates direct bookings alongside partnerships with major online travel agencies such as Airbnb and Booking.com, creating seamless access to quality, flexible living... Show More

Job Requirements

  • High school diploma or equivalent
  • prior experience in high-volume hospitality or rental operations
  • ability to work flexible hours including evenings, weekends, and holidays
  • strong problem-solving skills
  • proficiency with reservation systems and online travel platforms
  • excellent customer service orientation
  • valid work authorization in the United States

Job Qualifications

  • Experience in hotel operations or short-term rental management
  • proven ability to run a property or market segment with autonomy
  • strong organizational and follow-through skills
  • capability to prioritize urgent tasks effectively
  • comfort working in ambiguous, fast-paced environments
  • excellent communication and relationship-building skills

Job Duties

  • Manage reservation systems across direct and OTA channels
  • oversee member experience including inquiries and escalations
  • maintain relationships with property and housekeeping partners
  • monitor and report on market KPIs such as NPS, CSAT, cleaning quality, and growth
  • coordinate reservation and maintenance issues with property management teams
  • onboard and launch new properties within the market segment

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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